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Dreams Riviera Cancun Resort & Spa

Puerto Morelos, Riviera Maya

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Location
Dreams Riviera Cancun Resort & Spa All Inclusive is located close to Crococun Zoo, Ojo de Agua Beach, and Dr. Alfredo Barrera Marin Botanical Garden. Another point of interest is Arrecife de Puerto Morelos National Park.
Features & Amenities
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. The resort has a private beach. Dreams Riviera Cancun Resort & Spa All Inclusive features a coffee shop/café, a beach bar, a poolside bar, and a bar/lounge. A swim-up bar is open for drinks. Room service is available 24 hours a day. The resort serves a complimentary hot/cold buffet breakfast. Guests can enjoy a complimentary manager's reception on select days. Recreational amenities include 3 outdoor swimming pools. Also located on site are a children's pool, a health club, a spa tub, a sauna, and a steam room. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 4-star property has a business center and offers small meeting rooms, a technology helpdesk, and technology support staff. Wireless Internet access (surcharge) is available in public areas. The property has 775 square meters of event space consisting of a conference center, banquet facilities, conference/meeting rooms, and a ballroom. Business services, wedding services, and tour/ticket assistance are available. Guest parking is complimentary. Additional property amenities include a rooftop terrace, a concierge desk, and multilingual staff. This is a smoke-free property.
  1. Audiovisual equipment
  2. Suitable for children
  3. Pool sun loungers
  4. Medical assistance available
  5. Number of buildings/towers - 2
  6. Umbrellas
  7. Wireless Internet access - surcharge
  8. Valet parking
  9. Smoke-free property
  10. Exhibit space
  11. Technology support staff
  12. Nightclub
  13. Security guard
  14. Technology helpdesk
  15. Business services
  16. Swimming pool - children's
  17. Massage - spa treatment room(s)
  18. Hair salon
  19. Concierge desk
  20. ATM/banking
  21. Supervised childcare/activities
  22. Event catering
  23. Babysitting or childcare (surcharge)
  24. Wedding services
  25. Billiards
  26. Dial-up Internet access - surcharge
  27. Ballroom(s)
  1. 24-hour front desk
  2. Dry cleaning/laundry service
  3. Children's club (free)
  4. Meeting facilities size (meters) - 775
  5. Patio
  6. On-site medical assistance available
  7. Sauna
  8. Health club
  9. Computer rental
  10. Multilingual staff
  11. Beauty services
  12. Coffee/tea in lobby
  13. Steam room
  14. Spa services on site
  15. Bar/lounge
  16. Currency exchange
  17. Number of outdoor pools - 3
  18. Porter/bellhop
  19. Designated smoking areas
  20. Tours/ticket assistance
  21. Free parking
  22. Doorman/doorwoman
  23. Beach umbrellas
  24. Poolside bar
  25. Swim-up bar
  26. Rooftop terrace
  27. Complimentary reception
  1. Shopping on site
  2. Free guest parking during stay
  3. Free breakfast
  4. Conference center
  5. Business center
  6. Room service (24 hours)
  7. Total number of rooms - 486
  8. Full-service health spa
  9. Luggage storage
  10. Meeting facilities size (feet) - 8341
  11. Gift shops or newsstand
  12. Year Built2009
  13. Beach sun loungers
  14. Beach/pool umbrellas
  15. Multiple large conference rooms
  16. Multiple small meeting rooms
  17. Number of floors - 5
  18. Beach towels
  19. On private beach
  20. Banquet facilities
  21. Garden
  22. Coffee shop or café
  23. Number of meeting/conference rooms - 4
  24. Elevator/lift
  25. Beach bar
  26. Spa tub
  27. Swimming pool - outdoor
See all hotel amenities
Room Amenities
486 air-conditioned guestrooms at Dreams Riviera Cancun Resort & Spa All Inclusive feature iPod docking stations and minibars. Rooms are all accessible via exterior corridors. Balconies offer sea, partial ocean, or pool views. Beds come with down comforters and down blankets. Bathrooms feature separate bathtubs and showers with jetted bathtubs and handheld showerheads. They also offer double sinks, makeup/shaving mirrors, and bathrobes. Wireless Internet access is available for a surcharge. In addition to desks and laptop-compatible safes, guestrooms offer direct-dial phones with voice mail. Plasma televisions have premium satellite channels and DVD players. Rooms also include CD players and coffee/tea makers. A turndown service is available nightly, housekeeping is offered daily, and guests may request in-room massages.
  1. Turndown service
  2. Pillow menu
  3. Bathrobes
  4. Double sink
  5. Hair dryer
  6. Clock radio
  7. In-room safe (laptop compatible)
  8. Pool view
  9. Bathroom scale
  10. Jetted bathtub
  11. Wireless Internet access (surcharge)
  12. Voice mail
  13. CD player
  14. Connecting / adjoining rooms available
  15. Courtyard view
  16. Climate control
  17. Access via exterior corridors
  18. Daily housekeeping
  1. Balcony
  2. iPod docking station
  3. Satellite TV service
  4. Plasma TV
  5. Garden view
  6. Complimentary bottled water
  7. Electronic/magnetic keys
  8. Private bathroom
  9. ESPN
  10. HBO
  11. Slippers
  12. Iron/ironing board
  13. Makeup/shaving mirror
  14. Separate bathtub and shower
  15. In-room childcare (surcharge)
  16. Down comforter
  17. Cribs/infant beds available
  1. Dial-up Internet access (surcharge)
  2. Down blanket
  3. Partial ocean view
  4. Direct-dial phone
  5. Coffee/tea maker
  6. Speakerphone
  7. Sea view
  8. In-room massage available
  9. Ceiling fan
  10. DVD player
  11. Blackout drapes/curtains
  12. Desk
  13. Handheld showerhead
  14. Minibar
  15. Premium TV channels
  16. Air conditioning
  17. Bathroom phone
See all room amenities
Notifications and Fees

  1. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  2. A resort fee is included in the total price displayed.
  3. All guests staying in hotel guestrooms must be registered with the hotel.
  4. Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.
  5. No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  1. Airport shuttle fee: USD 60 per person (roundtrip)
  2. Fee for high-speed Internet (wired) in business center: USD 15 (for 24 hours, rates may vary)
  3. Fee for wireless Internet in business center: USD 15 (for 24 hours, rates may vary)
  4. Fee for high-speed Internet (wired) in all public areas: USD 15 (for 24 hours, rates may vary)
  5. Fee for wireless Internet in all public areas: USD 15 (for 24 hours, rates may vary)
  6. Fee for in-room high-speed Internet (wired): USD 15 (for 24 hours, rates may vary)
  7. Fee for in-room wireless Internet: USD 15 (for 24 hours, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Policies
  1. Early departure fee charged
  2. Caters to couples
  3. Check-out time is noon
  4. No rollaway/extra beds available
  1. MasterCard
  2. Minimum check-in age is 18
  3. American Express
  1. Visa
  2. Caters to families
  3. Check-in time starts at 3 PM
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Dreams Riviera Cancun Resort & Spa

Carretera Federal 307
Chetumal–Puerto Juárez, Benito Juárez
Puerto Morelos, Riviera Maya

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