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Grand Velas Riviera Maya

Playa del Carmen, Riviera Maya

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Location
Grand Velas Riviera Maya - All Inclusive is located close to El Camaleon Golf Club, Gran Coral Golf, and Tres Rios Ecopark. Other points of interest are Playa del Carmen Main Beach and Guadalupe Church.
Features & Amenities
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. The resort has a private beach. Grand Velas Riviera Maya - All Inclusive features a poolside bar and a bar/lounge. Room service is available 24 hours a day. A complimentary hot/cold buffet breakfast is served each morning. Recreational amenities include a children's pool, a health club, a spa tub, a sauna, and a steam room. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5-star property has a business center and offers small meeting rooms, a technology helpdesk, and limo/town car service. Wireless and wired high-speed Internet access is available in public areas (surcharges apply) and the resort has an Internet point. The property has 8505 square meters of event space consisting of a conference center, banquet facilities, conference/meeting rooms, and a ballroom. For a surcharge, the property offers a roundtrip airport shuttle (available on request). Business services, wedding services, tour/ticket assistance, and tour assistance are available. Valet parking is complimentary. Additional property amenities include a concierge desk, a children's club, and an arcade/game room. The property has designated areas for smoking.
  1. Pool table
  2. Sauna
  3. ATM/banking
  4. Number of floors - 4
  5. Beach towels
  6. On private beach
  7. Supervised childcare/activities
  8. Pool sun loungers
  9. Bar/lounge
  10. Steam room
  11. Massage - spa treatment room(s)
  12. Wedding services
  13. Suitable for children
  14. Number of meeting/conference rooms - 32
  15. Multiple small meeting rooms
  16. Designated smoking areas
  17. Poolside bar
  18. Event catering
  19. Computer rental
  20. Airport transportation (surcharge)
  21. Gift shops or newsstand
  22. Porter/bellhop
  23. On-site medical assistance available
  24. Television in lobby
  25. Shoe shine
  26. Room service (24 hours)
  27. Beach/pool umbrellas
  1. Swimming pool - children's
  2. Spa tub
  3. Free guest parking during stay
  4. Free valet parking
  5. Doorman/doorwoman
  6. Air-conditioned public areas
  7. Free parking
  8. Currency exchange
  9. Conference center
  10. Beach umbrellas
  11. Dry cleaning/laundry service
  12. Hair salon
  13. Concierge desk
  14. Billiards or pool table
  15. Free breakfast
  16. Valet parking
  17. Ballroom(s)
  18. Internet point
  19. Wired (high-speed) Internet access - surcharge
  20. Wireless Internet access - surcharge
  21. Multilingual staff
  22. Complimentary newspapers in lobby
  23. Babysitting or childcare
  24. Limo or Town Car service available
  25. Number of outdoor pools - 3
  26. Number of buildings/towers - 2
  1. Business services
  2. Grocery store
  3. Banquet facilities
  4. Elevator/lift
  5. Secure parking
  6. Medical assistance available
  7. Multiple large conference rooms
  8. Children's club
  9. Garden
  10. Full-service health spa
  11. Meeting facilities size (meters) - 8505
  12. Tours/ticket assistance
  13. Piano
  14. Business center
  15. Tour assistance
  16. Security guard
  17. Beauty services
  18. Audiovisual equipment
  19. Arcade/game room
  20. Technology helpdesk
  21. Total number of rooms - 491
  22. Private beach - direct access
  23. Meeting facilities size (feet) - 91,547
  24. Health club
  25. Floor butler
  26. Year Built2009
See all hotel amenities
Room Amenities
491 air-conditioned guestrooms at Grand Velas Riviera Maya - All Inclusive feature private spa tubs and iPod docking stations. Balconies offer sea or courtyard views. Beds come with down comforters, down blankets, and premium bedding. Espresso makers, coffee/tea makers, and minibars are offered. Bathrooms feature separate bathtubs and showers with jetted bathtubs, handheld showerheads, and rainfall showerheads. They also offer double sinks, makeup/shaving mirrors, and designer toiletries. Wireless Internet access is available for a surcharge. In addition to desks and laptop-compatible safes, guestrooms offer direct-dial phones with voice mail. 42-inch high-definition televisions have premium cable channels, DVD players, and pay movies. CD players, complimentary bottled water, and ceiling fans are also provided. Guests may request hypo-allergenic bedding and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.
  1. Down blanket
  2. Cribs/infant beds available
  3. Air conditioning
  4. Flat-panel TV
  5. Voice mail
  6. Separate bathtub and shower
  7. Bathroom phone
  8. iPod docking station
  9. Bathrobes
  10. Pay movies
  11. Jetted bathtub
  12. Designer toiletries
  13. Wireless Internet access (surcharge)
  14. Wake-up calls
  15. HDTV
  16. Speakerphone
  17. Hair dryer
  18. Sea view
  19. Blackout drapes/curtains
  20. Coffee/tea maker
  1. Pillow menu
  2. In-room safe (laptop compatible)
  3. Complimentary bottled water
  4. Courtyard view
  5. Double sink
  6. Daily housekeeping
  7. Turndown service
  8. Direct-dial phone
  9. Sewing kit
  10. Bathroom scale
  11. Rainfall showerhead
  12. Rollaway/extra beds available
  13. Private bathroom
  14. Window opens
  15. DVD player
  16. Premium TV channels
  17. Slippers
  18. Balcony
  19. Clock radio
  1. Desk
  2. Dial-up Internet access (surcharge)
  3. Cable TV service
  4. Espresso maker
  5. Iron/ironing board
  6. ESPN
  7. CD player
  8. Climate control
  9. Minibar
  10. HBO
  11. Down comforter
  12. Welcome amenities
  13. Makeup/shaving mirror
  14. Ceiling fan
  15. Private spa tub
  16. Handheld showerhead
  17. Electronic/magnetic keys
  18. Hypo-allergenic bedding available
  19. Premium bedding
See all room amenities
Notifications and Fees

  1. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  1. New Year's Eve (31 December) Gala Dinner per adult: USD 170
  2. New Year's Eve (31 December) Gala Dinner per child: USD 75 (from 4 to 16 years old)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  1. Pet deposit: USD 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Policies
  1. Caters to families
  2. Minimum check-in age is 18
  3. Caters to couples
  1. Check-out time is noon
  2. Check-in time starts at 3 PM
  3. Pets allowed
  1. MasterCard
  2. Visa
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Grand Velas Riviera Maya

Carretera Cancun Tulum Km. 62
Municipio de Solidaridad, Quintana Roo
Playa del Carmen, Riviera Maya

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