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Grand Velas Riviera Maya
Playa del Carmen, Riviera Maya
Need Help? 1-877-647-8348
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Location
Grand Velas Riviera Maya - All Inclusive is located on the beach in Playa del Carmen, close to El Camaleon Golf Club, Gran Coral Golf, and Tres Rios Ecopark. Other points of interest are Playa del Carmen Main Beach and Guadalupe Church.
Features & Amenities
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grand Velas Riviera Maya - All Inclusive features a poolside bar and a bar/lounge. Room service is available 24 hours a day. A complimentary hot/cold buffet breakfast is served each morning. Recreational amenities include a children's pool, a health club, a spa tub, a sauna, and a steam room. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5-star property has a business center and offers small meeting rooms, a technology helpdesk, and limo/town car service. Wireless and wired high-speed Internet access is available in public areas (surcharges apply) and the resort has an Internet point. This Playa del Carmen property has 8505 square meters of event space consisting of a conference center, banquet facilities, conference/meeting rooms, and a ballroom. For a surcharge, the property offers a roundtrip airport shuttle (available on request). Wedding services, tour/ticket assistance, and tour assistance are available. Valet parking is complimentary. Additional property amenities include a children's club, an arcade/game room, and multilingual staff. The property has designated areas for smoking.
- Pool table
- Spa tub
- Free guest parking during stay
- Elevator/lift
- Supervised childcare/activities
- Full-service health spa
- Business center
- Wedding services
- Audiovisual equipment
- Arcade/game room
- Multilingual staff
- Ballroom(s)
- Meeting facilities size (feet) - 91,547
- Airport transportation (surcharge)
- Bar/lounge
- Designated smoking areas
- Porter/bellhop
- On-site medical assistance available
- Shoe shine
- Room service (24 hours)
- Beach/pool umbrellas
- On private beach
- Multiple large conference rooms
- Steam room
- Meeting facilities size (meters) - 8505
- Billiards or pool table
- Internet point
- Swimming pool - children's
- ATM/banking
- Banquet facilities
- Secure parking
- Free parking
- Conference center
- Free breakfast
- Beauty services
- Piano
- Technology helpdesk
- Total number of rooms - 491
- Event catering
- Television in lobby
- Limo or Town Car service available
- Tours/ticket assistance
- Security guard
- Complimentary newspapers in lobby
- Business services
- Number of outdoor pools - 3
- Number of buildings/towers - 2
- Free valet parking
- Air-conditioned public areas
- Pool sun loungers
- Beach umbrellas
- Suitable for children
- Multiple small meeting rooms
- Sauna
- Grocery store
- Number of floors - 4
- Doorman/doorwoman
- Garden
- Massage - spa treatment room(s)
- Valet parking
- Hair salon
- Wired (high-speed) Internet access - surcharge
- Gift shops or newsstand
- Poolside bar
- Babysitting or childcare
- Computer rental
- Currency exchange
- Concierge desk
- Wireless Internet access - surcharge
- Private beach - direct access
- Health club
- Floor butler
- Year Built2009
- Beach towels
- Medical assistance available
- Children's club
- Dry cleaning/laundry service
- Number of meeting/conference rooms - 32
- Tour assistance
Room Amenities
491 air-conditioned guestrooms at Grand Velas Riviera Maya - All Inclusive feature private spa tubs and iPod docking stations. Balconies offer sea or courtyard views. Beds come with down comforters, down blankets, and premium bedding. Espresso makers, coffee/tea makers, and minibars are offered. Bathrooms feature separate bathtubs and showers with jetted bathtubs, handheld showerheads, and rainfall showerheads. They also offer double sinks, makeup/shaving mirrors, and designer toiletries. Wireless Internet access is available for a surcharge. In addition to desks and laptop-compatible safes, guestrooms offer direct-dial phones with voice mail. 42-inch flat-screen televisions have premium cable channels, DVD players, and pay movies. CD players, complimentary bottled water, and ceiling fans are also provided. Guests may request hypo-allergenic bedding and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.
- Down blanket
- Cribs/infant beds available
- Courtyard view
- Turndown service
- Climate control
- Sewing kit
- Down comforter
- Premium TV channels
- Hair dryer
- Jetted bathtub
- Private bathroom
- Private spa tub
- Balcony
- Clock radio
- Air conditioning
- Espresso maker
- Separate bathtub and shower
- Bathrobes
- Rollaway/extra beds available
- DVD player
- Pillow menu
- In-room safe (laptop compatible)
- Flat-panel TV
- Bathroom phone
- iPod docking station
- Pay movies
- Speakerphone
- Handheld showerhead
- Slippers
- Rainfall showerhead
- Makeup/shaving mirror
- Electronic/magnetic keys
- Hypo-allergenic bedding available
- Premium bedding
- Complimentary bottled water
- Double sink
- ESPN
- Bathroom scale
- Wireless Internet access (surcharge)
- Desk
- Dial-up Internet access (surcharge)
- Daily housekeeping
- Direct-dial phone
- Minibar
- HBO
- Wake-up calls
- HDTV
- Voice mail
- Welcome amenities
- Ceiling fan
- Sea view
- Blackout drapes/curtains
- Coffee/tea maker
- Cable TV service
- Iron/ironing board
- CD player
- Designer toiletries
- Window opens
Notifications and Fees
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
- New Year's Eve (31 December) Gala Dinner per adult: USD 170
- New Year's Eve (31 December) Gala Dinner per child: USD 75 (from 4 to 16 years old)
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pet deposit: USD 75 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Check-out time is noon
- Check-in time starts at 3 PM
- Caters to families
- Visa
- Caters to couples
- MasterCard
- Minimum check-in age is 18
- Pets allowed
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