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Grand Velas Riviera Maya

Playa del Carmen, Riviera Maya

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Location
Grand Velas Riviera Maya - All Inclusive is located on the beach in Playa del Carmen, close to El Camaleon Golf Club, Gran Coral Golf, and Tres Rios Ecopark. Other points of interest are Playa del Carmen Main Beach and Guadalupe Church.
Features & Amenities
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grand Velas Riviera Maya - All Inclusive features a poolside bar and a bar/lounge. Room service is available 24 hours a day. A complimentary hot/cold buffet breakfast is served each morning. Recreational amenities include a children's pool, a health club, a spa tub, a sauna, and a steam room. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5-star property has a business center and offers small meeting rooms, a technology helpdesk, and limo/town car service. Wireless and wired high-speed Internet access is available in public areas (surcharges apply) and the resort has an Internet point. This Playa del Carmen property has 8505 square meters of event space consisting of a conference center, banquet facilities, conference/meeting rooms, and a ballroom. For a surcharge, the property offers a roundtrip airport shuttle (available on request). Wedding services, tour/ticket assistance, and tour assistance are available. Valet parking is complimentary. Additional property amenities include a children's club, an arcade/game room, and multilingual staff. The property has designated areas for smoking.
  1. Pool table
  2. Spa tub
  3. Free guest parking during stay
  4. Elevator/lift
  5. Supervised childcare/activities
  6. Full-service health spa
  7. Business center
  8. Wedding services
  9. Audiovisual equipment
  10. Arcade/game room
  11. Multilingual staff
  12. Ballroom(s)
  13. Meeting facilities size (feet) - 91,547
  14. Airport transportation (surcharge)
  15. Bar/lounge
  16. Designated smoking areas
  17. Porter/bellhop
  18. On-site medical assistance available
  19. Shoe shine
  20. Room service (24 hours)
  21. Beach/pool umbrellas
  22. On private beach
  23. Multiple large conference rooms
  24. Steam room
  25. Meeting facilities size (meters) - 8505
  26. Billiards or pool table
  27. Internet point
  1. Swimming pool - children's
  2. ATM/banking
  3. Banquet facilities
  4. Secure parking
  5. Free parking
  6. Conference center
  7. Free breakfast
  8. Beauty services
  9. Piano
  10. Technology helpdesk
  11. Total number of rooms - 491
  12. Event catering
  13. Television in lobby
  14. Limo or Town Car service available
  15. Tours/ticket assistance
  16. Security guard
  17. Complimentary newspapers in lobby
  18. Business services
  19. Number of outdoor pools - 3
  20. Number of buildings/towers - 2
  21. Free valet parking
  22. Air-conditioned public areas
  23. Pool sun loungers
  24. Beach umbrellas
  25. Suitable for children
  26. Multiple small meeting rooms
  1. Sauna
  2. Grocery store
  3. Number of floors - 4
  4. Doorman/doorwoman
  5. Garden
  6. Massage - spa treatment room(s)
  7. Valet parking
  8. Hair salon
  9. Wired (high-speed) Internet access - surcharge
  10. Gift shops or newsstand
  11. Poolside bar
  12. Babysitting or childcare
  13. Computer rental
  14. Currency exchange
  15. Concierge desk
  16. Wireless Internet access - surcharge
  17. Private beach - direct access
  18. Health club
  19. Floor butler
  20. Year Built2009
  21. Beach towels
  22. Medical assistance available
  23. Children's club
  24. Dry cleaning/laundry service
  25. Number of meeting/conference rooms - 32
  26. Tour assistance
See all hotel amenities
Room Amenities
491 air-conditioned guestrooms at Grand Velas Riviera Maya - All Inclusive feature private spa tubs and iPod docking stations. Balconies offer sea or courtyard views. Beds come with down comforters, down blankets, and premium bedding. Espresso makers, coffee/tea makers, and minibars are offered. Bathrooms feature separate bathtubs and showers with jetted bathtubs, handheld showerheads, and rainfall showerheads. They also offer double sinks, makeup/shaving mirrors, and designer toiletries. Wireless Internet access is available for a surcharge. In addition to desks and laptop-compatible safes, guestrooms offer direct-dial phones with voice mail. 42-inch flat-screen televisions have premium cable channels, DVD players, and pay movies. CD players, complimentary bottled water, and ceiling fans are also provided. Guests may request hypo-allergenic bedding and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.
  1. Down blanket
  2. Cribs/infant beds available
  3. Courtyard view
  4. Turndown service
  5. Climate control
  6. Sewing kit
  7. Down comforter
  8. Premium TV channels
  9. Hair dryer
  10. Jetted bathtub
  11. Private bathroom
  12. Private spa tub
  13. Balcony
  14. Clock radio
  15. Air conditioning
  16. Espresso maker
  17. Separate bathtub and shower
  18. Bathrobes
  19. Rollaway/extra beds available
  20. DVD player
  1. Pillow menu
  2. In-room safe (laptop compatible)
  3. Flat-panel TV
  4. Bathroom phone
  5. iPod docking station
  6. Pay movies
  7. Speakerphone
  8. Handheld showerhead
  9. Slippers
  10. Rainfall showerhead
  11. Makeup/shaving mirror
  12. Electronic/magnetic keys
  13. Hypo-allergenic bedding available
  14. Premium bedding
  15. Complimentary bottled water
  16. Double sink
  17. ESPN
  18. Bathroom scale
  19. Wireless Internet access (surcharge)
  1. Desk
  2. Dial-up Internet access (surcharge)
  3. Daily housekeeping
  4. Direct-dial phone
  5. Minibar
  6. HBO
  7. Wake-up calls
  8. HDTV
  9. Voice mail
  10. Welcome amenities
  11. Ceiling fan
  12. Sea view
  13. Blackout drapes/curtains
  14. Coffee/tea maker
  15. Cable TV service
  16. Iron/ironing board
  17. CD player
  18. Designer toiletries
  19. Window opens
See all room amenities
Notifications and Fees

  1. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  1. New Year's Eve (31 December) Gala Dinner per adult: USD 170
  2. New Year's Eve (31 December) Gala Dinner per child: USD 75 (from 4 to 16 years old)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  1. Pet deposit: USD 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Policies
  1. Check-out time is noon
  2. Check-in time starts at 3 PM
  3. Caters to families
  1. Visa
  2. Caters to couples
  3. MasterCard
  1. Minimum check-in age is 18
  2. Pets allowed
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Grand Velas Riviera Maya

Carretera Cancun Tulum Km. 62
Municipio de Solidaridad, Quintana Roo
Playa del Carmen, Riviera Maya

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