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Grand Velas Riviera Maya
Playa del Carmen, Riviera Maya
Need Help? 1-877-647-8348
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Location
Grand Velas Riviera Maya - All Inclusive is located close to El Camaleon Golf Club, Gran Coral Golf, and Tres Rios Ecopark. Other points of interest are Playa del Carmen Main Beach and Guadalupe Church.
Features & Amenities
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. The resort has a private beach. Grand Velas Riviera Maya - All Inclusive features a poolside bar and a bar/lounge. Room service is available 24 hours a day. A complimentary hot/cold buffet breakfast is served each morning. Recreational amenities include a children's pool, a health club, a spa tub, a sauna, and a steam room. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5-star property has a business center and offers small meeting rooms, a technology helpdesk, and limo/town car service. Wireless and wired high-speed Internet access is available in public areas (surcharges apply) and the resort has an Internet point. The property has 8505 square meters of event space consisting of a conference center, banquet facilities, conference/meeting rooms, and a ballroom. For a surcharge, the property offers a roundtrip airport shuttle (available on request). Business services, wedding services, tour/ticket assistance, and tour assistance are available. Valet parking is complimentary. Additional property amenities include a concierge desk, a children's club, and an arcade/game room. The property has designated areas for smoking.
- Pool table
- Swimming pool - children's
- Free guest parking during stay
- Bar/lounge
- Number of floors - 4
- Security guard
- On private beach
- Air-conditioned public areas
- Porter/bellhop
- Private beach - direct access
- Children's club
- Beach umbrellas
- Suitable for children
- Number of meeting/conference rooms - 32
- Tour assistance
- Internet point
- Massage - spa treatment room(s)
- Room service (24 hours)
- Year Built2009
- Piano
- Ballroom(s)
- Free breakfast
- Beauty services
- Wired (high-speed) Internet access - surcharge
- Gift shops or newsstand
- Babysitting or childcare
- Limo or Town Car service available
- Business services
- Spa tub
- Currency exchange
- Tours/ticket assistance
- Free valet parking
- Elevator/lift
- Doorman/doorwoman
- ATM/banking
- Complimentary newspapers in lobby
- Pool sun loungers
- Steam room
- Dry cleaning/laundry service
- Shoe shine
- Billiards or pool table
- Number of outdoor pools - 3
- Supervised childcare/activities
- Floor butler
- Hair salon
- Beach/pool umbrellas
- Full-service health spa
- Event catering
- Valet parking
- Airport transportation (surcharge)
- Arcade/game room
- Multilingual staff
- Meeting facilities size (feet) - 91,547
- Sauna
- Grocery store
- Banquet facilities
- Concierge desk
- Designated smoking areas
- Beach towels
- Wireless Internet access - surcharge
- Medical assistance available
- Multiple large conference rooms
- On-site medical assistance available
- Health club
- Meeting facilities size (meters) - 8505
- Secure parking
- Multiple small meeting rooms
- Conference center
- Free parking
- Wedding services
- Number of buildings/towers - 2
- Garden
- Poolside bar
- Business center
- Computer rental
- Audiovisual equipment
- Technology helpdesk
- Total number of rooms - 491
- Television in lobby
Room Amenities
491 air-conditioned guestrooms at Grand Velas Riviera Maya - All Inclusive feature private spa tubs and iPod docking stations. Balconies offer sea or courtyard views. Beds come with down comforters, down blankets, and premium bedding. Espresso makers, coffee/tea makers, and minibars are offered. Bathrooms feature separate bathtubs and showers with jetted bathtubs, handheld showerheads, and rainfall showerheads. They also offer double sinks, makeup/shaving mirrors, and designer toiletries. Wireless Internet access is available for a surcharge. In addition to desks and laptop-compatible safes, guestrooms offer direct-dial phones with voice mail. 42-inch high-definition televisions have premium cable channels, DVD players, and pay movies. CD players, complimentary bottled water, and ceiling fans are also provided. Guests may request hypo-allergenic bedding and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.
- Pillow menu
- Cribs/infant beds available
- Dial-up Internet access (surcharge)
- Rainfall showerhead
- Private bathroom
- Ceiling fan
- Private spa tub
- Separate bathtub and shower
- Daily housekeeping
- Bathroom scale
- Courtyard view
- Sea view
- Window opens
- Turndown service
- HBO
- Clock radio
- Premium bedding
- Wake-up calls
- Premium TV channels
- Slippers
- Desk
- Voice mail
- Air conditioning
- Welcome amenities
- Makeup/shaving mirror
- Espresso maker
- Double sink
- ESPN
- Bathroom phone
- Designer toiletries
- Rollaway/extra beds available
- Balcony
- Hypo-allergenic bedding available
- Pay movies
- Blackout drapes/curtains
- Down comforter
- Minibar
- HDTV
- Handheld showerhead
- Down blanket
- In-room safe (laptop compatible)
- Jetted bathtub
- Complimentary bottled water
- Cable TV service
- Flat-panel TV
- Iron/ironing board
- CD player
- Bathrobes
- iPod docking station
- Electronic/magnetic keys
- Wireless Internet access (surcharge)
- Sewing kit
- DVD player
- Direct-dial phone
- Climate control
- Coffee/tea maker
- Speakerphone
- Hair dryer
Notifications and Fees
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
- New Year's Eve (31 December) Gala Dinner per adult: USD 170
- New Year's Eve (31 December) Gala Dinner per child: USD 75 (from 4 to 16 years old)
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pet deposit: USD 75 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Minimum check-in age is 18
- MasterCard
- Check-out time is noon
- Caters to families
- Caters to couples
- Visa
- Check-in time starts at 3 PM
- Pets allowed
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Grand Velas Riviera Maya
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