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JW Marriott Cancun Resort and Spa
Cancun, Quintana Roo
Need Help? 1-877-647-8348
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Location
JW Marriott Cancun Resort & Spa is located on the beach in Cancun's Cancun Hotel Zone neighborhood, close to Playa Ballenas, Playa Delfines, and La Isla Shopping Mall. Other points of interest near this luxury resort include El Rey Ruins and Aquaworld.
Features & Amenities
Dining options at JW Marriott Cancun Resort & Spa include 2 restaurants. A swim-up bar, a poolside bar, and a bar/lounge are open for drinks. Room service is available 24 hours a day. The resort serves buffet breakfasts (surcharges apply). Recreational amenities include an outdoor pool, an indoor pool, a children's pool, a health club, and a spa tub. The property's full-service health spa has body treatments, facials, and beauty services. This 4.5-star property has a business center and offers small meeting rooms, a meeting/conference room, and secretarial services. Wireless Internet access (surcharge) is available in public areas. This Cancun property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Wedding services and tour assistance are available. Guest parking is complimentary. Additional property amenities include a rooftop terrace, multilingual staff, and gift shops/newsstands.
- 24-hour front desk
- Room service (24 hours)
- Garden
- Porter/bellhop
- Express check-in
- Poolside bar
- Rooftop terrace
- Breakfast available (surcharge)
- Exhibit space
- Secretarial services
- Air-conditioned public areas
- Beauty services
- Laundry facilities
- Doorman/doorwoman
- Wireless Internet access - surcharge
- One meeting/conference room
- Hair salon
- Swimming pool - children's
- Number of restaurants - 2
- Security guard
- Steam room
- Number of floors - 14
- Medical assistance available
- Wedding services
- Shoe shine
- Safe-deposit box at front desk
- Total number of rooms - 448
- Bar/lounge
- Swimming pool - indoor
- Business services
- Gift shops or newsstand
- Multiple small meeting rooms
- Health club
- Free parking
- Babysitting or childcare
- Sauna
- Spa tub
- Ballroom(s)
- Tennis on site
- Dry cleaning/laundry service
- Cell phone/mobile rental
- Complimentary newspapers in lobby
- Tour assistance
- Concierge desk
- Shopping on site
- Currency exchange
- Event catering
- Express check-out
- Multiple large conference rooms
- Elevator/lift
- Business center
- Full-service health spa
- Swim-up bar
- Banquet facilities
- Supervised childcare/activities
- Audiovisual equipment
- Swimming pool - outdoor
- Multilingual staff
Room Amenities
448 air-conditioned guestrooms at JW Marriott Cancun Resort & Spa feature minibars and CD players. All accommodations have balconies. Bathrooms feature separate bathtubs and showers, makeup/shaving mirrors, bathrobes, and slippers. Wireless Internet access is available for a surcharge. In addition to desks and complimentary newspapers, guestrooms offer multi-line phones with voice mail. Televisions have premium cable channels, video-game consoles, and pay movies. Rooms also include safes, windows that open, blackout drapes/curtains, and hair dryers. Guests may request in-room massages and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.
- Rollaway/extra beds available
- Video-game console
- Bathroom phone
- In-room safe
- Separate bathtub and shower
- Daily housekeeping
- Window opens
- Multi-line phone
- Cribs/infant beds available
- Sewing kit
- Voice mail
- Slippers
- Clock radio
- Electronic/magnetic keys
- In-room massage available
- Bathrobes
- Wake-up calls
- In-room childcare (surcharge)
- Wireless Internet access (surcharge)
- CD player
- Climate control
- Turndown service
- Pillow menu
- Complimentary toiletries
- Premium TV channels
- Bathroom scale
- Air conditioning
- Iron/ironing board
- Cable TV service
- Balcony
- Blackout drapes/curtains
- Pay movies
- Desk
- Hair dryer
- Makeup/shaving mirror
- Complimentary newspaper
- Minibar
Notifications and Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for wireless Internet in business center: USD 14.95 per day (rates may vary)
- Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
- Breakfast fee: USD 30 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- MasterCard
- American Express
- Check-in time starts at 4 PM
- Discover
- Pets not allowed
- Visa
- JCB International
- Diners Club
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JW Marriott Cancun Resort and Spa
Blvd Kukulkan, Km 14.5
Lote 40-A, Zona Hotelera
Cancun, Quintana Roo