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Portola Hotel & Spa
Monterey, CA
Need Help? 1-877-647-8348
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750 Cannery Row, Monterey, Monterey Peninsula
120 Highlands Drive, Carmel, Monterey Peninsula
Wait…Cannery Row is actually boutique chic? What-the-heck, Steinbeck?
The Depression-era landmark of the classic novel is gone. Today’s Cannery Row mirrors all the boutique shopping, fine dining, nightlife and gallery glamour of Monterey. And the waterfront’s Portola Hotel & Spa turns the page on the past with magnificently modern accommodations. A state-of-the-art fitness center, outdoor pool and Jacuzzi honor the new millennium’s sleek physique. The 6,000-square foot spa brings award-winning service and celebrity-style pamper to every guest. Onsite restaurants offer impossibly fresh, masterfully prepared coastal cuisine, and lobby galleries spotlight the latest creations of innovative artists. With its luxury amenities and spectacular staff, Portola Hotel & Spa takes a novel approach to Cannery Row.
TripAdvisor travelers loved…
Location. With Fisherman’s Wharf, terrific shopping, dining and a world-renowned aquarium just minutes from the hotel, TripAdvisor travelers loved Portola’s proximity to the best of Monterey.
Location
Located in Monterey, Portola Hotel & Spa at Monterey Bay is near the airport and close to Monterey Convention Center, Presidio of Monterey, and Fisherman's Wharf. Additional points of interest include Monterey Bay Aquarium and Maritime Museum.
Features & Amenities
Dining options at Portola Hotel & Spa at Monterey Bay include 2 restaurants. 2 bars/lounges are open for drinks. Room service is available during limited hours. The resort serves hot/cold buffet breakfasts each morning in the restaurant (surcharges apply). Recreational amenities include an outdoor pool, a spa tub, a sauna, a fitness facility, and a steam room. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 4-star property has a 24-hour business center and offers small meeting rooms, technology support staff, and limo/town car service. Complimentary wireless Internet access is available in public areas. This Monterey property has 4645 square meters of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Business services, wedding services, and tour/ticket assistance are available. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, a concierge desk, and multilingual staff. Extended parking privileges may be offered to guests after check-out (surcharge). This is a smoke-free property. A total renovation of this property was completed in May 2010.
- Number of meeting/conference rooms - 16
- Banquet facilities
- Concierge desk
- ATM/banking
- Parking (surcharge)
- Air-conditioned public areas
- Pool table
- 24-hour business center
- Porter/bellhop
- Complimentary newspapers in lobby
- Valet parking (surcharge)
- Suitable for children
- Ballroom(s)
- Multiple small meeting rooms
- Billiards or pool table
- Express check-out
- Exhibit space
- Garden
- Beauty services
- Technology support staff
- Meeting facilities size (feet) - 50,000
- Number of bars/lounges2
- Business services
- Sauna
- Elevator/lift
- Meeting facilities size (meters) - 4645
- Tours/ticket assistance
- Parking garage
- Smoke-free property
- Swimming pool - outdoor
- Patio
- Steam room
- Self parking
- Event catering
- Number of buildings/towers - 9
- Self parking (surcharge)
- Coffee shop or café
- Shopping on site
- Babysitting or childcare
- Valet parking
- Number of floors - 7
- Multilingual staff
- Spa services on site
- Limo or Town Car service available
- Spa tub
- Number of restaurants - 2
- Room service (limited hours)
- Security guard
- Designated smoking areas
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Medical assistance available
- Multiple large conference rooms
- Hair salon
- Dry cleaning/laundry service
- Secure parking
- Coffee/tea in lobby
- Wedding services
- Massage - spa treatment room(s)
- 24-hour front desk
- Full-service health spa
- Fitness facilities
- Audiovisual equipment
- Total number of rooms - 379
- Gift shops or newsstand
- Free Wi-Fi
Room Amenities
379 guestrooms at Portola Hotel & Spa at Monterey Bay feature coffee/tea makers and safes. Accommodations offer city, ocean, or pool views. Beds come with pillowtop mattresses, signature bedding, and triple sheeting. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, designer toiletries, and scales. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks and complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail. LCD televisions have premium cable channels, TV Internet access (surcharge), and pay movies. Ceiling fans, windows that open, and blackout drapes/curtains are also provided. Guests may request a turndown service, in-room massages, and hypo-allergenic bedding. Housekeeping is available daily.
- Pool view
- Desk
- Shower/tub combination
- Private bathroom
- Ocean view
- Water view
- TV Internet access (surcharge)
- Signature bedding
- In-room massage available
- Designer toiletries
- Pillowtop mattress
- LCD TV
- Blackout drapes/curtains
- Hypo-allergenic bedding available
- Clock radio
- Direct-dial phone
- Multi-line phone
- Cribs/infant beds available
- Voice mail
- Ceiling fan
- Daily housekeeping
- ESPN
- Iron/ironing board
- Pay movies
- Courtyard view
- Wired high-speed Internet access (surcharge)
- In-room safe
- Rollaway/extra beds available
- Extra towels/bedding
- Wireless Internet access (surcharge)
- Climate control
- Coffee/tea maker
- Premium TV channels
- Dial-up Internet access (surcharge)
- Complimentary weekday newspaper
- In-room childcare (surcharge)
- Makeup/shaving mirror
- Cable TV service
- Sewing kit
- Refrigerator
- Bathroom scale
- Electronic/magnetic keys
- Wake-up calls
- City view
- HDTV
- Window opens
- Garden view
- Turndown service (on request)
- Hair dryer
Notifications and Fees
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- All guests staying in hotel guestrooms must be registered with the hotel.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: USD 17 per day (in/out privileges)
- Valet parking fee: USD 20 per day (in/out privileges)
- Pet fee: USD 50 per room, per night
- Fee for in-room high-speed Internet (wired): USD 9.95 per 24-hour period (rates may vary)
- Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
- Rollaway bed fee: USD 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Minimum check-in age is 18
- Diners Club
- Noise-free rooms not guaranteed
- Carte Blanche
- Pet maximum weight in lb is 150
- American Express
- Discover
- Check-in time ends at 3 AM
- Check-in time starts at 4 PM
- Visa
- JCB International
- Check-out time is noon
- MasterCard
- Pets allowed
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