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Portola Hotel & Spa
Monterey, CA
Need Help? 1-877-647-8348
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750 Cannery Row, Monterey, Monterey Peninsula
120 Highlands Drive, Carmel, Monterey Peninsula
Wait…Cannery Row is actually boutique chic? What-the-heck, Steinbeck?
The Depression-era landmark of the classic novel is gone. Today’s Cannery Row mirrors all the boutique shopping, fine dining, nightlife and gallery glamour of Monterey. And the waterfront’s Portola Hotel & Spa turns the page on the past with magnificently modern accommodations. A state-of-the-art fitness center, outdoor pool and Jacuzzi honor the new millennium’s sleek physique. The 6,000-square foot spa brings award-winning service and celebrity-style pamper to every guest. Onsite restaurants offer impossibly fresh, masterfully prepared coastal cuisine, and lobby galleries spotlight the latest creations of innovative artists. With its luxury amenities and spectacular staff, Portola Hotel & Spa takes a novel approach to Cannery Row.
TripAdvisor travelers loved…
Location. With Fisherman’s Wharf, terrific shopping, dining and a world-renowned aquarium just minutes from the hotel, TripAdvisor travelers loved Portola’s proximity to the best of Monterey.
Location
Located in Monterey, Portola Hotel & Spa at Monterey Bay is near the airport and close to Monterey Convention Center, Presidio of Monterey, and Fisherman's Wharf. Additional points of interest include Monterey Bay Aquarium and Maritime Museum.
Features & Amenities
Dining options at Portola Hotel & Spa at Monterey Bay include 2 restaurants. 2 bars/lounges are open for drinks. Room service is available during limited hours. The resort serves hot/cold buffet breakfasts each morning in the restaurant (surcharges apply). Recreational amenities include an outdoor pool, a spa tub, a sauna, a fitness facility, and a steam room. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 4-star property has a 24-hour business center and offers small meeting rooms, technology support staff, and limo/town car service. Complimentary wireless Internet access is available in public areas. This Monterey property has 4645 square meters of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Business services, wedding services, and tour/ticket assistance are available. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, a concierge desk, and multilingual staff. Extended parking privileges may be offered to guests after check-out (surcharge). This is a smoke-free property. A total renovation of this property was completed in May 2010.
- Number of meeting/conference rooms - 16
- Sauna
- ATM/banking
- Security guard
- Parking (surcharge)
- Smoke-free property
- Business services
- 24-hour business center
- Swimming pool - outdoor
- Full-service health spa
- Garden
- Valet parking
- Shopping on site
- Beauty services
- Exhibit space
- Audiovisual equipment
- Total number of rooms - 379
- Gift shops or newsstand
- Free Wi-Fi
- Medical assistance available
- Dry cleaning/laundry service
- Multiple small meeting rooms
- Spa tub
- Concierge desk
- Meeting facilities size (meters) - 4645
- Tours/ticket assistance
- Secure parking
- Parking garage
- Pool table
- Safe-deposit box at front desk
- Complimentary newspapers in lobby
- Hair salon
- Self parking
- Fitness facilities
- Ballroom(s)
- Number of floors - 7
- Babysitting or childcare
- Technology support staff
- Meeting facilities size (feet) - 50,000
- Number of bars/lounges2
- Room service (limited hours)
- Multiple large conference rooms
- Suitable for children
- Billiards or pool table
- Banquet facilities
- Number of restaurants - 2
- Elevator/lift
- Designated smoking areas
- Coffee/tea in lobby
- Breakfast available (surcharge)
- Coffee shop or café
- Porter/bellhop
- Patio
- Valet parking (surcharge)
- Self parking (surcharge)
- Event catering
- 24-hour front desk
- Wedding services
- Massage - spa treatment room(s)
- Multilingual staff
- Spa services on site
- Limo or Town Car service available
- Air-conditioned public areas
- Steam room
- Number of buildings/towers - 9
- Express check-out
Room Amenities
379 guestrooms at Portola Hotel & Spa at Monterey Bay feature coffee/tea makers and safes. Accommodations offer city, ocean, or pool views. Beds come with pillowtop mattresses, signature bedding, and triple sheeting. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, designer toiletries, and scales. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks and complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail. LCD televisions have premium cable channels, TV Internet access (surcharge), and pay movies. Ceiling fans, windows that open, and blackout drapes/curtains are also provided. Guests may request a turndown service, in-room massages, and hypo-allergenic bedding. Housekeeping is available daily.
- Pool view
- Desk
- Courtyard view
- Makeup/shaving mirror
- In-room childcare (surcharge)
- Extra towels/bedding
- Sewing kit
- Refrigerator
- Wake-up calls
- Garden view
- Clock radio
- Premium TV channels
- Multi-line phone
- Water view
- In-room massage available
- Rollaway/extra beds available
- Window opens
- Cribs/infant beds available
- Voice mail
- Ceiling fan
- Shower/tub combination
- Daily housekeeping
- TV Internet access (surcharge)
- Signature bedding
- Electronic/magnetic keys
- Hypo-allergenic bedding available
- LCD TV
- Turndown service (on request)
- Coffee/tea maker
- ESPN
- Iron/ironing board
- Designer toiletries
- Blackout drapes/curtains
- Dial-up Internet access (surcharge)
- Complimentary weekday newspaper
- Private bathroom
- Wired high-speed Internet access (surcharge)
- Ocean view
- Climate control
- Pay movies
- In-room safe
- City view
- HDTV
- Direct-dial phone
- Hair dryer
- Cable TV service
- Bathroom scale
- Pillowtop mattress
- Wireless Internet access (surcharge)
Notifications and Fees
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- All guests staying in hotel guestrooms must be registered with the hotel.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: USD 17 per day (in/out privileges)
- Valet parking fee: USD 20 per day (in/out privileges)
- Pet fee: USD 50 per room, per night
- Fee for in-room high-speed Internet (wired): USD 9.95 per 24-hour period (rates may vary)
- Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
- Rollaway bed fee: USD 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Diners Club
- Discover
- Carte Blanche
- Pet maximum weight in lb is 150
- American Express
- JCB International
- Check-out time is noon
- Noise-free rooms not guaranteed
- Visa
- MasterCard
- Check-in time starts at 4 PM
- Check-in time ends at 3 AM
- Pets allowed
- Minimum check-in age is 18
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