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Portola Hotel & Spa
Monterey, CA
Need Help? 1-877-647-8348
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750 Cannery Row, Monterey, Monterey Peninsula
120 Highlands Drive, Carmel, Monterey Peninsula
Wait…Cannery Row is actually boutique chic? What-the-heck, Steinbeck?
The Depression-era landmark of the classic novel is gone. Today’s Cannery Row mirrors all the boutique shopping, fine dining, nightlife and gallery glamour of Monterey. And the waterfront’s Portola Hotel & Spa turns the page on the past with magnificently modern accommodations. A state-of-the-art fitness center, outdoor pool and Jacuzzi honor the new millennium’s sleek physique. The 6,000-square foot spa brings award-winning service and celebrity-style pamper to every guest. Onsite restaurants offer impossibly fresh, masterfully prepared coastal cuisine, and lobby galleries spotlight the latest creations of innovative artists. With its luxury amenities and spectacular staff, Portola Hotel & Spa takes a novel approach to Cannery Row.
TripAdvisor travelers loved…
Location. With Fisherman’s Wharf, terrific shopping, dining and a world-renowned aquarium just minutes from the hotel, TripAdvisor travelers loved Portola’s proximity to the best of Monterey.
Location
Located in Monterey, Portola Hotel & Spa at Monterey Bay is near the airport and close to Monterey Convention Center, Presidio of Monterey, and Fisherman's Wharf. Additional points of interest include Monterey Bay Aquarium and Maritime Museum.
Features & Amenities
Dining options at Portola Hotel & Spa at Monterey Bay include 2 restaurants. 2 bars/lounges are open for drinks. Room service is available during limited hours. The resort serves hot/cold buffet breakfasts each morning in the restaurant (surcharges apply). Recreational amenities include an outdoor pool, a spa tub, a sauna, a fitness facility, and a steam room. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 4-star property has a 24-hour business center and offers small meeting rooms, technology support staff, and limo/town car service. Complimentary wireless Internet access is available in public areas. This Monterey property has 4645 square meters of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Business services, wedding services, and tour/ticket assistance are available. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, a concierge desk, and multilingual staff. Extended parking privileges may be offered to guests after check-out (surcharge). This is a smoke-free property. A total renovation of this property was completed in May 2010.
- Business services
- ATM/banking
- Sauna
- Secure parking
- Coffee shop or café
- Parking garage
- Concierge desk
- Full-service health spa
- Hair salon
- Fitness facilities
- Tours/ticket assistance
- Number of floors - 7
- Medical assistance available
- Technology support staff
- Massage - spa treatment room(s)
- Meeting facilities size (feet) - 50,000
- 24-hour business center
- Limo or Town Car service available
- Dry cleaning/laundry service
- Number of buildings/towers - 9
- Self parking (surcharge)
- 24-hour front desk
- Number of meeting/conference rooms - 16
- Meeting facilities size (meters) - 4645
- Number of restaurants - 2
- Room service (limited hours)
- Parking (surcharge)
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Patio
- Valet parking
- Self parking
- Designated smoking areas
- Event catering
- Multiple large conference rooms
- Wedding services
- Smoke-free property
- Spa services on site
- Gift shops or newsstand
- Porter/bellhop
- Suitable for children
- Multiple small meeting rooms
- Express check-out
- Exhibit space
- Spa tub
- Banquet facilities
- Elevator/lift
- Coffee/tea in lobby
- Air-conditioned public areas
- Pool table
- Swimming pool - outdoor
- Garden
- Valet parking (surcharge)
- Security guard
- Beauty services
- Ballroom(s)
- Audiovisual equipment
- Multilingual staff
- Total number of rooms - 379
- Steam room
- Number of bars/lounges2
- Free Wi-Fi
- Complimentary newspapers in lobby
- Billiards or pool table
- Shopping on site
- Babysitting or childcare
Room Amenities
379 guestrooms at Portola Hotel & Spa at Monterey Bay feature coffee/tea makers and safes. Accommodations offer city, ocean, or pool views. Beds come with pillowtop mattresses, signature bedding, and triple sheeting. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, designer toiletries, and scales. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks and complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail. LCD televisions have premium cable channels, TV Internet access (surcharge), and pay movies. Ceiling fans, windows that open, and blackout drapes/curtains are also provided. Guests may request a turndown service, in-room massages, and hypo-allergenic bedding. Housekeeping is available daily.
- Pool view
- Desk
- Shower/tub combination
- Daily housekeeping
- Voice mail
- Sewing kit
- Refrigerator
- Iron/ironing board
- In-room safe
- Turndown service (on request)
- HDTV
- TV Internet access (surcharge)
- Multi-line phone
- Pillowtop mattress
- Blackout drapes/curtains
- Hypo-allergenic bedding available
- Coffee/tea maker
- Cribs/infant beds available
- Courtyard view
- Extra towels/bedding
- Ocean view
- ESPN
- Pay movies
- Ceiling fan
- Private bathroom
- Wake-up calls
- Direct-dial phone
- Premium TV channels
- Hair dryer
- Designer toiletries
- Rollaway/extra beds available
- Wireless Internet access (surcharge)
- Garden view
- Dial-up Internet access (surcharge)
- Wired high-speed Internet access (surcharge)
- In-room childcare (surcharge)
- Climate control
- Cable TV service
- Complimentary weekday newspaper
- Water view
- Makeup/shaving mirror
- City view
- LCD TV
- Bathroom scale
- In-room massage available
- Signature bedding
- Electronic/magnetic keys
- Window opens
- Clock radio
Notifications and Fees
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- All guests staying in hotel guestrooms must be registered with the hotel.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: USD 17 per day (in/out privileges)
- Valet parking fee: USD 20 per day (in/out privileges)
- Pet fee: USD 50 per room, per night
- Fee for in-room high-speed Internet (wired): USD 9.95 per 24-hour period (rates may vary)
- Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
- Rollaway bed fee: USD 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Diners Club
- American Express
- JCB International
- MasterCard
- Carte Blanche
- Minimum check-in age is 18
- Noise-free rooms not guaranteed
- Visa
- Check-out time is noon
- Pets allowed
- Check-in time starts at 4 PM
- Pet maximum weight in lb is 150
- Discover
- Check-in time ends at 3 AM
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