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Ritz-Carlton Cancun

Cancun, Quintana Roo

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Ritz-Carlton Cancun

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Location
The Ritz-Carlton, Cancun is located on the beach in Cancun, close to Playa Ballenas, Playa Delfines, and La Isla Shopping Mall. Other points of interest near this luxury resort include El Rey Ruins and Luxury Avenue.
Features & Amenities
Dining options at The Ritz-Carlton, Cancun include 6 restaurants. 3 bars/lounges, a beach bar, and a poolside bar are open for drinks. Room service is available 24 hours a day. The resort serves hot/cold buffet breakfasts each morning in the restaurant (surcharges apply). Recreational amenities include a children's pool, outdoor tennis courts, a spa tub, a sauna, and a fitness facility. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5-star property has a business center and offers small meeting rooms, secretarial services, and a technology helpdesk. Wireless Internet access (surcharge) is available in public areas and the resort has a computer station. This Cancun property has 27000 square meters of event space consisting of a conference center, banquet facilities, conference/meeting rooms, and a ballroom. For a surcharge, the property offers a roundtrip airport shuttle (available 24 hours). Business services, wedding services, limo/town car service, and tour/ticket assistance are available. Complimentary guest parking is limited, and available on a first-come, first-served basis. Additional property amenities include a concierge desk, a children's club, and multilingual staff. This is a smoke-free property.
  1. Beach towels
  2. Babysitting or childcare
  3. Poolside bar
  4. Multiple small meeting rooms
  5. Exhibit space
  6. Pool cabanas (complimentary)
  7. Cell phone/mobile rental
  8. Limo or Town Car service available
  9. Fitness facilities
  10. Children's club
  11. Room service (24 hours)
  12. Tennis on site
  13. Security guard
  14. Number of meeting/conference rooms - 8
  15. Luggage storage
  16. Hair salon
  17. Piano
  18. Conference center
  19. Technology helpdesk
  20. Free parking (limited spaces)
  21. Meeting facilities size (meters) - 27000
  22. Breakfast available (surcharge)
  23. Total number of rooms - 365
  24. Beach/pool umbrellas
  25. Pool sun loungers
  26. Shoe shine
  27. On private beach
  28. Medical assistance available
  29. Currency exchange
  30. Porter/bellhop
  1. Multilingual staff
  2. Year Built1993
  3. Gift shops or newsstand
  4. Coffee/tea in lobby
  5. Beach cabanas (surcharge)
  6. Laundry facilities
  7. Number of bars/lounges3
  8. Secretarial services
  9. Massage - spa treatment room(s)
  10. Computer rental
  11. Airport transportation (surcharge)
  12. Number of floors - 9
  13. Audiovisual equipment
  14. Outdoor tennis courts3
  15. Self parking
  16. Technology support staff
  17. Banquet facilities
  18. Sauna
  19. Spa tub
  20. Safe-deposit box at front desk
  21. Free self parking
  22. Swimming pool - children's
  23. Full-service health spa
  24. Suitable for children
  25. Business services
  26. Multiple large conference rooms
  27. Computer station
  28. Number of outdoor pools - 2
  29. Private beach - direct access
  30. Smoke-free property
  1. Ballroom(s)
  2. Event catering
  3. Spa services on site
  4. Elevator/lift
  5. Free outdoor parking
  6. Wedding services
  7. Business center
  8. Valet parking
  9. Meeting facilities size (feet) - 290626
  10. Smoke-free property (fines apply)
  11. Beach umbrellas
  12. Doorman/doorwoman
  13. Number of restaurants - 6
  14. Number of buildings/towers - 1
  15. Beach bar
  16. Supervised childcare/activities
  17. Concierge desk
  18. Tours/ticket assistance
  19. Beauty services
  20. Tour assistance
  21. Free valet parking
  22. Wireless Internet access - surcharge
  23. Steam room
  24. Dry cleaning/laundry service
  25. Shopping on site
  26. Free parking
  27. Air-conditioned public areas
  28. 24-hour front desk
  29. Complimentary newspapers in lobby
See all hotel amenities
Room Amenities
365 air-conditioned guestrooms at The Ritz-Carlton, Cancun feature iPod docking stations and minibars. Balconies or patios offer ocean or pool views. Beds come with Egyptian cotton sheets, triple sheeting, and down comforters. Bathrooms feature separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. They also offer makeup/shaving mirrors, bathrobes, and slippers. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks and complimentary newspapers, guestrooms offer multi-line phones with voice mail. 42-inch LCD televisions have cable channels and pay movies. Rooms also include CD players, coffee/tea makers, safes, and windows that open. Guests may request in-room massages, hypo-allergenic bedding, and extra towels/bedding. A nightly turndown service is offered and housekeeping is available daily.
  1. In-room safe
  2. Blackout drapes/curtains
  3. Desk
  4. Cribs/infant beds available
  5. Clock radio
  6. Connecting / adjoining rooms available
  7. Ocean view
  8. Bathroom scale
  9. Daily housekeeping
  10. Window opens
  11. Extra towels/bedding in room
  12. Complimentary newspaper
  13. Sewing kit
  14. Minibar
  15. Coffee/tea maker
  16. Rainfall showerhead
  17. Iron/ironing board
  18. CD player
  1. Balcony or patio
  2. Wake-up calls
  3. Wired high-speed Internet access (surcharge)
  4. Air conditioning
  5. Pay movies
  6. Bathrobes
  7. Private bathroom
  8. In-room childcare (surcharge)
  9. In-room massage available
  10. Complimentary toiletries
  11. Pool view
  12. Premium bedding
  13. Down blanket
  14. Cable TV service
  15. Slippers
  16. Turndown service
  17. Soundproofed rooms
  18. Voice mail
  1. LCD TV
  2. Wireless Internet access (surcharge)
  3. Extra towels/bedding
  4. Multi-line phone
  5. Deep soaking bathtub
  6. Hair dryer
  7. Makeup/shaving mirror
  8. Climate control
  9. Down comforter
  10. Speakerphone
  11. iPod docking station
  12. Bathroom phone
  13. Separate bathtub and shower
  14. Rollaway/extra beds available
  15. Egyptian-cotton sheets
  16. Phone
  17. Hypo-allergenic bedding available
See all room amenities
Notifications and Fees

  1. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  2. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  3. All guests staying in hotel guestrooms must be registered with the hotel.
  4. Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  1. Fee for high-speed Internet (wired) in business center: USD 25 per day (rates may vary)
  2. Fee for wireless Internet in business center: USD 25 per day (rates may vary)
  3. Fee for wireless Internet in public areas: USD 20 per day (rates may vary)
  4. Fee for in-room wireless Internet: USD 20 per day (rates may vary)
  5. Breakfast fee: USD 27 per person (approximately)
  6. Rollaway bed fee: USD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Policies
  1. MasterCard
  2. Caters to groups
  3. Minimum check-in age is 18
  4. Check-out time is noon
  5. JCB International
  1. Diners Club
  2. Visa
  3. Discover
  4. Check-in time starts at 3 PM
  5. Early departure fee charged
  1. Caters to couples
  2. Pets not allowed
  3. American Express
  4. Caters to families
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Ritz-Carlton Cancun

Retorno del Rey 36
Zona Hotelera, Quintana Roo
Cancun, Quintana Roo

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