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The Ballantyne Hotel and Lodge
Charlotte, North Carolina
Need Help? 1-877-647-8348
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Location
Located in Charlotte, The Ballantyne -A Luxury Collection Hotel is a business-friendly resort in the business district and close to Carolina Place Mall. Other area points of interest include Knights Stadium.
Features & Amenities
The Ballantyne -A Luxury Collection Hotel features 2 bars/lounges, a coffee shop/café, and a poolside bar. The resort serves full breakfasts each morning in the restaurant (surcharges apply). Recreational amenities include 3 indoor swimming pools. Also located on site are a golf course, outdoor tennis courts, a health club, a spa tub, and a sauna. Spa amenities include spa services and a hair salon. This 4-star property has a 24-hour business center and offers small meeting rooms, limo/town car service, and audiovisual equipment. Wireless and wired high-speed Internet access is available in public areas (surcharges apply) and the resort has a computer station. This Charlotte property has event space consisting of a conference center, banquet facilities, conference/meeting rooms, and a ballroom. Business services, wedding services, and tour assistance are available. Valet parking and self parking are complimentary. Additional property amenities include a concierge desk, a terrace, and multilingual staff. Guests have access to a partner property's health club. This is a smoke-free property.
- Clubhouse
- Sauna
- Golf course on site
- Banquet facilities
- Spa tub
- Elevator/lift
- Poolside bar
- Air-conditioned public areas
- Express check-in
- Dry cleaning/laundry service
- Number of meeting/conference rooms - 30
- Hair salon
- Use of nearby fitness center (discount)
- Multiple large conference rooms
- Multilingual staff
- Beach/pool umbrellas
- Number of bars/lounges2
- Year Built2001
- Free self parking
- 24-hour front desk
- Shoe shine
- Coffee shop or café
- Smoke-free property
- Audiovisual equipment
- Event catering
- Tour assistance
- Pool sun loungers
- Conference center
- Wedding services
- Ballroom(s)
- Multiple small meeting rooms
- ATM/banking
- Terrace
- Dial-up Internet access - surcharge
- Self parking
- Safe-deposit box at front desk
- Number of indoor pools - 3
- Limo or Town Car service available
- RV, bus, truck parking
- Wireless Internet access - surcharge
- Coffee/tea in lobby
- Exhibit space
- 24-hour business center
- Computer station
- Piano
- Porter/bellhop
- Free parking
- Total number of rooms - 250
- Fireplace in lobby
- Television in lobby
- Concierge desk
- Business services
- Security guard
- Swimming pool - outdoor seasonal
- Express check-out
- Breakfast available (surcharge)
- Tennis on site
- Number of floors - 7
- Spa services on site
- Steam room
- Outdoor tennis courts2
- Swimming pool - indoor
- Wired (high-speed) Internet access - surcharge
- Free valet parking
- Number of buildings/towers - 3
- Patio
- Valet parking
- Doorman/doorwoman
- Health club
- Complimentary newspapers in lobby
- Shopping on site
Room Amenities
250 air-conditioned guestrooms at The Ballantyne -A Luxury Collection Hotel feature minibars and laptop-compatible safes. Accommodations offer golf course or city views. Beds come with pillowtop mattresses, Egyptian cotton sheets, triple sheeting, and premium bedding. Bathrooms feature separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. They also offer makeup/shaving mirrors, designer toiletries, and bathrobes. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks and complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail. High-definition televisions have premium cable channels, first-run movies, and pay movies. Also included are coffee/tea makers and slippers. Guests may request refrigerators, hypo-allergenic bedding, and wake-up calls. Housekeeping is available daily.
- Complimentary weekday newspaper
- Coffee/tea maker
- Cribs/infant beds available
- Hair dryer
- HDTV
- Deep soaking bathtub
- Separate bathtub and shower
- Makeup/shaving mirror
- Golf course view
- Complimentary toiletries
- Bathroom scale
- Slippers
- Egyptian-cotton sheets
- Private bathroom
- Climate control
- Rainfall showerhead
- Wake-up calls
- Electronic check-out
- Extra towels/bedding in room
- Multi-line phone
- City view
- Air conditioning
- Daily housekeeping
- Pillowtop mattress
- Iron/ironing board
- First-run movies
- In-room safe (laptop compatible)
- Bathrobes
- Cable TV service
- Minibar
- Electronic/magnetic keys
- Hypo-allergenic bedding available
- Wired high-speed Internet access (surcharge)
- Flat-panel TV
- Desk
- Connecting / adjoining rooms available
- Wireless Internet access (surcharge)
- Blackout drapes/curtains
- Refrigerator (on request)
- Designer toiletries
- Pay movies
- Premium TV channels
- Dial-up Internet access (surcharge)
- Premium bedding
- HBO
- Clock radio
- Voice mail
Notifications and Fees
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- A late check-out fee will be charged
- Breakfast fee: between USD 10 and USD 20 for adults, USD 6 and USD 10 for children (approximately)
- An in-room refrigerator is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Visa
- Pets not allowed
- Diners Club
- Check-out time is noon
- Caters to groups
- American Express
- Caters to couples
- Discover
- MasterCard
- Check-in time starts at 3 PM
- JCB International
- Minimum check-in age is 21
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The Ballantyne Hotel and Lodge
10000 Ballantyne Commons Parkway
Charlotte, North Carolina