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The Ballantyne Hotel and Lodge
Charlotte, North Carolina
Need Help? 1-877-647-8348
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Location
Located in Charlotte, The Ballantyne -A Luxury Collection Hotel is a business-friendly resort in the business district and close to Carolina Place Mall. Other area points of interest include Knights Stadium.
Features & Amenities
The Ballantyne -A Luxury Collection Hotel features 2 bars/lounges, a coffee shop/café, and a poolside bar. The resort serves full breakfasts each morning in the restaurant (surcharges apply). Recreational amenities include 3 indoor swimming pools. Also located on site are a golf course, outdoor tennis courts, a health club, a spa tub, and a sauna. Spa amenities include spa services and a hair salon. This 4-star property has a 24-hour business center and offers small meeting rooms, limo/town car service, and audiovisual equipment. Wireless and wired high-speed Internet access is available in public areas (surcharges apply) and the resort has a computer station. This Charlotte property has event space consisting of a conference center, banquet facilities, conference/meeting rooms, and a ballroom. Business services, wedding services, and tour assistance are available. Valet parking and self parking are complimentary. Additional property amenities include a concierge desk, a terrace, and multilingual staff. Guests have access to a partner property's health club. This is a smoke-free property.
- Clubhouse
- Security guard
- Golf course on site
- Terrace
- Use of nearby fitness center (discount)
- Elevator/lift
- Swimming pool - outdoor seasonal
- Spa services on site
- Outdoor tennis courts2
- Coffee/tea in lobby
- Express check-in
- Wired (high-speed) Internet access - surcharge
- Number of bars/lounges2
- Pool sun loungers
- 24-hour front desk
- Patio
- Shoe shine
- Swimming pool - indoor
- Coffee shop or café
- Multiple small meeting rooms
- Free parking
- Total number of rooms - 250
- Steam room
- Wireless Internet access - surcharge
- Event catering
- Sauna
- Banquet facilities
- Spa tub
- Limo or Town Car service available
- Ballroom(s)
- Poolside bar
- Beach/pool umbrellas
- Multilingual staff
- Number of buildings/towers - 3
- Tour assistance
- Dial-up Internet access - surcharge
- Hair salon
- 24-hour business center
- Computer station
- Free self parking
- Health club
- Doorman/doorwoman
- Porter/bellhop
- Express check-out
- Shopping on site
- Dry cleaning/laundry service
- Multiple large conference rooms
- Free valet parking
- Fireplace in lobby
- Television in lobby
- Conference center
- Wedding services
- ATM/banking
- Tennis on site
- Number of floors - 7
- Air-conditioned public areas
- Breakfast available (surcharge)
- Year Built2001
- Exhibit space
- Self parking
- Safe-deposit box at front desk
- Concierge desk
- Number of indoor pools - 3
- Business services
- Valet parking
- Piano
- Complimentary newspapers in lobby
- Smoke-free property
- Audiovisual equipment
- Number of meeting/conference rooms - 30
- RV, bus, truck parking
Room Amenities
250 air-conditioned guestrooms at The Ballantyne -A Luxury Collection Hotel feature minibars and laptop-compatible safes. Accommodations offer golf course or city views. Beds come with pillowtop mattresses, Egyptian cotton sheets, triple sheeting, and premium bedding. Bathrooms feature separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. They also offer makeup/shaving mirrors, designer toiletries, and bathrobes. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks and complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail. High-definition televisions have premium cable channels, first-run movies, and pay movies. Also included are coffee/tea makers and slippers. Guests may request refrigerators, hypo-allergenic bedding, and wake-up calls. Housekeeping is available daily.
- Complimentary weekday newspaper
- Electronic check-out
- Extra towels/bedding in room
- Makeup/shaving mirror
- Coffee/tea maker
- Slippers
- Egyptian-cotton sheets
- Premium TV channels
- Private bathroom
- Pay movies
- Minibar
- Electronic/magnetic keys
- Wireless Internet access (surcharge)
- Rainfall showerhead
- Designer toiletries
- Bathrobes
- Wake-up calls
- Flat-panel TV
- Desk
- Multi-line phone
- HDTV
- City view
- Deep soaking bathtub
- Separate bathtub and shower
- Golf course view
- Complimentary toiletries
- In-room safe (laptop compatible)
- Climate control
- Air conditioning
- Hypo-allergenic bedding available
- Iron/ironing board
- Cable TV service
- Wired high-speed Internet access (surcharge)
- Cribs/infant beds available
- Hair dryer
- Connecting / adjoining rooms available
- Refrigerator (on request)
- Premium bedding
- First-run movies
- Daily housekeeping
- Clock radio
- HBO
- Dial-up Internet access (surcharge)
- Voice mail
- Blackout drapes/curtains
- Pillowtop mattress
- Bathroom scale
Notifications and Fees
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- A late check-out fee will be charged
- Breakfast fee: between USD 10 and USD 20 for adults, USD 6 and USD 10 for children (approximately)
- An in-room refrigerator is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Caters to groups
- MasterCard
- JCB International
- Minimum check-in age is 21
- Visa
- Diners Club
- Check-out time is noon
- American Express
- Pets not allowed
- Caters to couples
- Discover
- Check-in time starts at 3 PM
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The Ballantyne Hotel and Lodge
10000 Ballantyne Commons Parkway
Charlotte, North Carolina