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The Fairmont Empress

Victoria, Greater Victoria

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The Fairmont Empress

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Location
Located in central Victoria, The Fairmont Empress is near the airport and within walking distance of Miniature World, Victoria Conference Centre, and British Columbia Parliament Building. Additional points of interest include Greater Victoria Public Library and Legislative Assembly of British Columbia.
Features & Amenities
Dining options at The Fairmont Empress include 4 restaurants. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a children's pool, a health club, a spa tub, and a sauna. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 4-star property has a 24-hour business center and offers secretarial services, a technology helpdesk, and technology support staff. Wireless and wired high-speed Internet access is available in public areas (surcharges apply). This Victoria property has 85000 square meters of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. For a surcharge, shuttle services include a roundtrip airport shuttle at scheduled times, a cruise ship terminal shuttle, and a ferry terminal shuttle. Business services, wedding services, concierge services, and limo/town car service are available. Other property amenities at this Edwardian property include a children's club, multilingual staff, and tour/ticket assistance. Extended parking privileges may be offered to guests after check-out (surcharge). The property has designated areas for smoking. A total renovation of this property was completed in January 2010.
  1. Event catering
  2. Wedding services
  3. Long-term parking (surcharge)
  4. Room service (24 hours)
  5. Coffee/tea in lobby
  6. Babysitting or childcare
  7. Ballroom(s)
  8. Suitable for children
  9. Business services
  10. Concierge services
  11. Multiple large conference rooms
  12. Sauna
  13. Spa tub
  14. Picnic area
  15. Garden
  16. Multilingual staff
  17. Tours/ticket assistance
  18. Designated smoking areas
  19. Swimming pool - children's
  20. On-site medical assistance available
  21. Medical assistance available
  22. Porter/bellhop
  23. Shopping on site
  24. 24-hour front desk
  25. Shoe shine
  1. Number of restaurants - 4
  2. Airport transportation (surcharge)
  3. Gift shops or newsstand
  4. Massage - spa treatment room(s)
  5. Health club
  6. Elevator/lift
  7. Safe-deposit box at front desk
  8. Swimming pool - indoor
  9. Patio
  10. Dry cleaning/laundry service
  11. Self parking (surcharge)
  12. Year Built1908
  13. Limo or Town Car service available
  14. Number of meeting/conference rooms - 33
  15. Technology helpdesk
  16. Valet parking
  17. Meeting facilities size (meters) - 85000
  18. Supervised childcare/activities
  19. Ferry terminal shuttle (surcharge)
  20. Audiovisual equipment
  21. 24-hour business center
  22. ATM/banking
  23. Wireless Internet access - surcharge
  24. Wired (high-speed) Internet access - surcharge
  25. Beauty services
  1. Children's club
  2. Express check-out
  3. Total number of rooms - 477
  4. Number of floors - 8
  5. Meeting facilities size (feet) - 914932
  6. Breakfast available (surcharge)
  7. Valet parking (surcharge)
  8. Secretarial services
  9. Translation services
  10. Cruise terminal shuttle (surcharge)
  11. Banquet facilities
  12. Hair salon
  13. Doorman/doorwoman
  14. Express check-in
  15. Self parking
  16. Security guard
  17. Exhibit space
  18. Tour assistance
  19. Full-service health spa
  20. Currency exchange
  21. Complimentary newspapers in lobby
  22. Garage parking (surcharge)
  23. Bar/lounge
  24. Technology support staff
See all hotel amenities
Room Amenities
477 guestrooms at The Fairmont Empress feature minibars and coffee/tea makers. Accommodations offer city or water views. Beds come with premium bedding. Bathrooms feature bathrobes and hair dryers. In addition to complimentary newspapers, guestrooms offer phones with voice mail. Flat-screen televisions have cable channels, video-game consoles, and pay movies. Rooms also include ceiling fans, windows that open, and irons/ironing boards. Guests may request a turndown service, hypo-allergenic bedding, and extra towels/bedding. Housekeeping is available daily.
  1. Wake-up calls
  2. Cribs/infant beds available
  3. Cable TV service
  4. Extra towels/bedding
  5. Clock radio
  6. Hair dryer
  7. Coffee/tea maker
  8. Video-game console
  9. Rollaway/extra beds available
  1. Pay movies
  2. Water view
  3. City view
  4. Private bathroom
  5. Ceiling fan
  6. Bathrobes
  7. Complimentary newspaper
  8. Hypo-allergenic bedding available
  9. Minibar
  1. Daily housekeeping
  2. Phone
  3. Flat-panel TV
  4. Premium bedding
  5. Window opens
  6. Voice mail
  7. Iron/ironing board
  8. Climate control
  9. Turndown service (on request)
Notifications and Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  1. Self parking fee: CAD 30.00 per night (in/out privileges)
  2. Valet parking fee: CAD 30.00 per night (in/out privileges)
  3. Pet fee: CAD 25 per pet, per night
  4. Fee for wireless Internet in all public areas: CAD 14.95 (for 24 hours, rates may vary)
  5. Fee for in-room wireless Internet: CAD 14.95 (for 24 hours, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Policies
  1. Pets allowed
  2. American Express
  3. Visa
  1. MasterCard
  2. Diners Club
  3. Check-out time is 11 AM
  1. Check-in time starts at 4 PM
  2. Discover
  3. JCB International
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The Fairmont Empress

721 Government Street
Victoria, Greater Victoria

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