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The Fairmont Empress

Victoria, Victoria Capital Regional District

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Location
Located in central Victoria, The Fairmont Empress is near the airport and within walking distance of Miniature World, Victoria Conference Centre, and British Columbia Parliament Building. Additional points of interest include Greater Victoria Public Library and Legislative Assembly of British Columbia.
Features & Amenities
Dining options at The Fairmont Empress include 4 restaurants. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a children's pool, a health club, a spa tub, and a sauna. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 4-star property has a 24-hour business center and offers secretarial services, a technology helpdesk, and technology support staff. Wireless and wired high-speed Internet access is available in public areas (surcharges apply). This Victoria property has 85000 square meters of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. For a surcharge, shuttle services include a roundtrip airport shuttle at scheduled times, a cruise ship terminal shuttle, and a ferry terminal shuttle. Wedding services, concierge services, limo/town car service, and tour/ticket assistance are available. Other property amenities at this Edwardian property include a children's club, multilingual staff, and gift shops/newsstands. Extended parking privileges may be offered to guests after check-out (surcharge). The property has designated areas for smoking. A total renovation of this property was completed in January 2010.
  1. Number of restaurants - 4
  2. Airport transportation (surcharge)
  3. Long-term parking (surcharge)
  4. Designated smoking areas
  5. Ferry terminal shuttle (surcharge)
  6. Medical assistance available
  7. Porter/bellhop
  8. Shopping on site
  9. Business services
  10. Dry cleaning/laundry service
  11. Event catering
  12. Meeting facilities size (feet) - 914932
  13. Valet parking (surcharge)
  14. Cruise terminal shuttle (surcharge)
  15. Year Built1908
  16. Doorman/doorwoman
  17. Express check-in
  18. Self parking
  19. Babysitting or childcare
  20. Multilingual staff
  21. Tours/ticket assistance
  22. Swimming pool - children's
  23. Audiovisual equipment
  24. Garage parking (surcharge)
  25. Technology support staff
  1. Children's club
  2. Room service (24 hours)
  3. Total number of rooms - 477
  4. Number of floors - 8
  5. Breakfast available (surcharge)
  6. Safe-deposit box at front desk
  7. Suitable for children
  8. Wireless Internet access - surcharge
  9. Concierge services
  10. Multiple large conference rooms
  11. Gift shops or newsstand
  12. Elevator/lift
  13. Patio
  14. Banquet facilities
  15. Hair salon
  16. Picnic area
  17. Garden
  18. Coffee/tea in lobby
  19. Self parking (surcharge)
  20. Valet parking
  21. Meeting facilities size (meters) - 85000
  22. Full-service health spa
  23. 24-hour business center
  24. Bar/lounge
  25. Beauty services
  1. Wedding services
  2. Express check-out
  3. Exhibit space
  4. Tour assistance
  5. Currency exchange
  6. Complimentary newspapers in lobby
  7. Swimming pool - indoor
  8. Secretarial services
  9. 24-hour front desk
  10. Shoe shine
  11. Massage - spa treatment room(s)
  12. Ballroom(s)
  13. Translation services
  14. Sauna
  15. Spa tub
  16. Number of meeting/conference rooms - 33
  17. Technology helpdesk
  18. Health club
  19. Limo or Town Car service available
  20. Security guard
  21. Supervised childcare/activities
  22. On-site medical assistance available
  23. ATM/banking
  24. Wired (high-speed) Internet access - surcharge
See all hotel amenities
Room Amenities
477 guestrooms at The Fairmont Empress feature minibars and coffee/tea makers. Accommodations offer city or water views. Beds come with premium bedding. Bathrooms feature bathrobes and hair dryers. In addition to complimentary newspapers, guestrooms offer phones with voice mail. Flat-screen televisions have cable channels, video-game consoles, and pay movies. Rooms also include ceiling fans, windows that open, and irons/ironing boards. Guests may request a turndown service, hypo-allergenic bedding, and extra towels/bedding. Housekeeping is available daily.
  1. Premium bedding
  2. Bathrobes
  3. Daily housekeeping
  4. Video-game console
  5. Cable TV service
  6. Pay movies
  7. Extra towels/bedding
  8. Hair dryer
  9. Climate control
  1. Ceiling fan
  2. Coffee/tea maker
  3. Cribs/infant beds available
  4. Hypo-allergenic bedding available
  5. Rollaway/extra beds available
  6. City view
  7. Private bathroom
  8. Voice mail
  9. Minibar
  1. Window opens
  2. Iron/ironing board
  3. Water view
  4. Phone
  5. Wake-up calls
  6. Flat-panel TV
  7. Clock radio
  8. Complimentary newspaper
  9. Turndown service (on request)
Notifications and Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  1. Self parking fee: CAD 30.00 per night (in/out privileges)
  2. Valet parking fee: CAD 30.00 per night (in/out privileges)
  3. Pet fee: CAD 25 per pet, per night
  4. Fee for wireless Internet in all public areas: CAD 14.95 (for 24 hours, rates may vary)
  5. Fee for in-room wireless Internet: CAD 14.95 (for 24 hours, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Policies
  1. MasterCard
  2. Check-out time is 11 AM
  3. American Express
  1. Discover
  2. Check-in time starts at 4 PM
  3. Diners Club
  1. Pets allowed
  2. JCB International
  3. Visa
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The Fairmont Empress

721 Government Street
Victoria, Victoria Capital Regional District

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