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The Fairmont Empress

Victoria, Greater Victoria

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The Fairmont Empress

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Location
Located in central Victoria, The Fairmont Empress is near the airport and within walking distance of Miniature World, Victoria Conference Centre, and British Columbia Parliament Building. Additional points of interest include Greater Victoria Public Library and Legislative Assembly of British Columbia.
Features & Amenities
Dining options at The Fairmont Empress include 4 restaurants. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a children's pool, a health club, a spa tub, and a sauna. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 4-star property has a 24-hour business center and offers secretarial services, a technology helpdesk, and technology support staff. Wireless and wired high-speed Internet access is available in public areas (surcharges apply). This Victoria property has 85000 square meters of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. For a surcharge, shuttle services include a roundtrip airport shuttle at scheduled times, a cruise ship terminal shuttle, and a ferry terminal shuttle. Business services, wedding services, concierge services, and limo/town car service are available. Other property amenities at this Edwardian property include a children's club, multilingual staff, and tour/ticket assistance. Extended parking privileges may be offered to guests after check-out (surcharge). The property has designated areas for smoking. A total renovation of this property was completed in January 2010.
  1. Event catering
  2. Health club
  3. Massage - spa treatment room(s)
  4. Meeting facilities size (feet) - 914932
  5. Ballroom(s)
  6. Patio
  7. Translation services
  8. Cruise terminal shuttle (surcharge)
  9. Airport transportation (surcharge)
  10. Express check-out
  11. Full-service health spa
  12. Designated smoking areas
  13. Year Built1908
  14. ATM/banking
  15. Hair salon
  16. Beauty services
  17. Total number of rooms - 477
  18. Number of meeting/conference rooms - 33
  19. Garden
  20. Number of floors - 8
  21. Porter/bellhop
  22. 24-hour front desk
  23. Safe-deposit box at front desk
  24. Secretarial services
  25. Dry cleaning/laundry service
  1. Number of restaurants - 4
  2. Gift shops or newsstand
  3. Self parking (surcharge)
  4. Elevator/lift
  5. Valet parking (surcharge)
  6. Valet parking
  7. Tours/ticket assistance
  8. Meeting facilities size (meters) - 85000
  9. Supervised childcare/activities
  10. Banquet facilities
  11. On-site medical assistance available
  12. Audiovisual equipment
  13. Tour assistance
  14. Garage parking (surcharge)
  15. Wired (high-speed) Internet access - surcharge
  16. Spa tub
  17. Doorman/doorwoman
  18. Currency exchange
  19. Technology helpdesk
  20. Self parking
  21. Shopping on site
  22. Breakfast available (surcharge)
  23. Suitable for children
  24. Business services
  25. Multiple large conference rooms
  1. Coffee/tea in lobby
  2. Babysitting or childcare
  3. Room service (24 hours)
  4. Limo or Town Car service available
  5. Multilingual staff
  6. Security guard
  7. Children's club
  8. Wedding services
  9. Swimming pool - children's
  10. Exhibit space
  11. Sauna
  12. Long-term parking (surcharge)
  13. 24-hour business center
  14. Bar/lounge
  15. Technology support staff
  16. Ferry terminal shuttle (surcharge)
  17. Picnic area
  18. Express check-in
  19. Medical assistance available
  20. Complimentary newspapers in lobby
  21. Wireless Internet access - surcharge
  22. Shoe shine
  23. Swimming pool - indoor
  24. Concierge services
See all hotel amenities
Room Amenities
477 guestrooms at The Fairmont Empress feature minibars and coffee/tea makers. Accommodations offer city or water views. Beds come with premium bedding. Bathrooms feature bathrobes and hair dryers. In addition to complimentary newspapers, guestrooms offer phones with voice mail. Flat-screen televisions have cable channels, video-game consoles, and pay movies. Rooms also include ceiling fans, windows that open, and irons/ironing boards. Guests may request a turndown service, hypo-allergenic bedding, and extra towels/bedding. Housekeeping is available daily.
  1. Wake-up calls
  2. Private bathroom
  3. Window opens
  4. Hair dryer
  5. Voice mail
  6. Climate control
  7. Iron/ironing board
  8. Daily housekeeping
  9. Water view
  1. Pay movies
  2. Premium bedding
  3. Clock radio
  4. Flat-panel TV
  5. Complimentary newspaper
  6. Minibar
  7. Video-game console
  8. Cribs/infant beds available
  9. Phone
  1. Extra towels/bedding
  2. Ceiling fan
  3. City view
  4. Bathrobes
  5. Coffee/tea maker
  6. Turndown service (on request)
  7. Hypo-allergenic bedding available
  8. Rollaway/extra beds available
  9. Cable TV service
Notifications and Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  1. Self parking fee: CAD 30.00 per night (in/out privileges)
  2. Valet parking fee: CAD 30.00 per night (in/out privileges)
  3. Pet fee: CAD 25 per pet, per night
  4. Fee for wireless Internet in all public areas: CAD 14.95 (for 24 hours, rates may vary)
  5. Fee for in-room wireless Internet: CAD 14.95 (for 24 hours, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Policies
  1. Pets allowed
  2. Discover
  3. JCB International
  1. MasterCard
  2. Visa
  3. Check-in time starts at 4 PM
  1. Diners Club
  2. Check-out time is 11 AM
  3. American Express
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The Fairmont Empress

721 Government Street
Victoria, Greater Victoria

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