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The Fairmont Empress
Victoria, Greater Victoria
Need Help? 1-877-647-8348
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Location
Located in central Victoria, The Fairmont Empress is near the airport and within walking distance of Miniature World, Victoria Conference Centre, and British Columbia Parliament Building. Additional points of interest include Greater Victoria Public Library and Legislative Assembly of British Columbia.
Features & Amenities
Dining options at The Fairmont Empress include 4 restaurants. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a children's pool, a health club, a spa tub, and a sauna. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 4-star property has a 24-hour business center and offers secretarial services, a technology helpdesk, and technology support staff. Wireless and wired high-speed Internet access is available in public areas (surcharges apply). This Victoria property has 85000 square meters of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. For a surcharge, shuttle services include a roundtrip airport shuttle at scheduled times, a cruise ship terminal shuttle, and a ferry terminal shuttle. Business services, wedding services, concierge services, and limo/town car service are available. Other property amenities at this Edwardian property include a children's club, multilingual staff, and tour/ticket assistance. Extended parking privileges may be offered to guests after check-out (surcharge). The property has designated areas for smoking. A total renovation of this property was completed in January 2010.
- Event catering
- Babysitting or childcare
- Gift shops or newsstand
- Express check-out
- Limo or Town Car service available
- Elevator/lift
- Security guard
- Tours/ticket assistance
- Number of floors - 8
- Cruise terminal shuttle (surcharge)
- Full-service health spa
- Banquet facilities
- 24-hour business center
- Safe-deposit box at front desk
- Suitable for children
- Secretarial services
- Beauty services
- Concierge services
- Multiple large conference rooms
- Express check-in
- Self parking
- Designated smoking areas
- Currency exchange
- Porter/bellhop
- 24-hour front desk
- Coffee/tea in lobby
- Children's club
- Airport transportation (surcharge)
- Massage - spa treatment room(s)
- Multilingual staff
- Valet parking
- Ballroom(s)
- Meeting facilities size (meters) - 85000
- Translation services
- Number of restaurants - 4
- On-site medical assistance available
- Breakfast available (surcharge)
- ATM/banking
- Year Built1908
- Swimming pool - indoor
- Business services
- Hair salon
- Dry cleaning/laundry service
- Picnic area
- Garden
- Room service (24 hours)
- Tour assistance
- Medical assistance available
- Shopping on site
- Shoe shine
- Health club
- Wedding services
- Self parking (surcharge)
- Long-term parking (surcharge)
- Meeting facilities size (feet) - 914932
- Total number of rooms - 477
- Valet parking (surcharge)
- Patio
- Supervised childcare/activities
- Swimming pool - children's
- Audiovisual equipment
- Sauna
- Garage parking (surcharge)
- Bar/lounge
- Wired (high-speed) Internet access - surcharge
- Technology support staff
- Spa tub
- Doorman/doorwoman
- Number of meeting/conference rooms - 33
- Technology helpdesk
- Exhibit space
- Ferry terminal shuttle (surcharge)
- Complimentary newspapers in lobby
- Wireless Internet access - surcharge
Room Amenities
477 guestrooms at The Fairmont Empress feature minibars and coffee/tea makers. Accommodations offer city or water views. Beds come with premium bedding. Bathrooms feature bathrobes and hair dryers. In addition to complimentary newspapers, guestrooms offer phones with voice mail. Flat-screen televisions have cable channels, video-game consoles, and pay movies. Rooms also include ceiling fans, windows that open, and irons/ironing boards. Guests may request a turndown service, hypo-allergenic bedding, and extra towels/bedding. Housekeeping is available daily.
- Wake-up calls
- Private bathroom
- Voice mail
- Complimentary newspaper
- Water view
- Phone
- Premium bedding
- Bathrobes
- Video-game console
- Pay movies
- Clock radio
- City view
- Daily housekeeping
- Climate control
- Cable TV service
- Ceiling fan
- Coffee/tea maker
- Hypo-allergenic bedding available
- Extra towels/bedding
- Hair dryer
- Flat-panel TV
- Cribs/infant beds available
- Minibar
- Turndown service (on request)
- Window opens
- Iron/ironing board
- Rollaway/extra beds available
Notifications and Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: CAD 30.00 per night (in/out privileges)
- Valet parking fee: CAD 30.00 per night (in/out privileges)
- Pet fee: CAD 25 per pet, per night
- Fee for wireless Internet in all public areas: CAD 14.95 (for 24 hours, rates may vary)
- Fee for in-room wireless Internet: CAD 14.95 (for 24 hours, rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pets allowed
- Visa
- Discover
- MasterCard
- Check-in time starts at 4 PM
- Check-out time is 11 AM
- Diners Club
- American Express
- JCB International
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The Fairmont Empress
721 Government Street
Victoria, Greater Victoria