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The Fairmont Empress

Victoria, Greater Victoria

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Location
Located in central Victoria, The Fairmont Empress is near the airport and within walking distance of Miniature World, Victoria Conference Centre, and British Columbia Parliament Building. Additional points of interest include Greater Victoria Public Library and Legislative Assembly of British Columbia.
Features & Amenities
Dining options at The Fairmont Empress include 4 restaurants. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a children's pool, a health club, a spa tub, and a sauna. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 4-star property has a 24-hour business center and offers secretarial services, a technology helpdesk, and technology support staff. Wireless and wired high-speed Internet access is available in public areas (surcharges apply). This Victoria property has 85000 square meters of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. For a surcharge, shuttle services include a roundtrip airport shuttle at scheduled times, a cruise ship terminal shuttle, and a ferry terminal shuttle. Business services, wedding services, concierge services, and limo/town car service are available. Other property amenities at this Edwardian property include a children's club, multilingual staff, and tour/ticket assistance. Extended parking privileges may be offered to guests after check-out (surcharge). The property has designated areas for smoking. A total renovation of this property was completed in January 2010.
  1. Number of restaurants - 4
  2. Babysitting or childcare
  3. Event catering
  4. Airport transportation (surcharge)
  5. Long-term parking (surcharge)
  6. Valet parking
  7. Exhibit space
  8. Designated smoking areas
  9. Number of floors - 8
  10. Massage - spa treatment room(s)
  11. Currency exchange
  12. 24-hour business center
  13. ATM/banking
  14. Shopping on site
  15. Bar/lounge
  16. Technology support staff
  17. 24-hour front desk
  18. Shoe shine
  19. Swimming pool - indoor
  20. Business services
  21. Dry cleaning/laundry service
  22. Sauna
  23. Spa tub
  24. Number of meeting/conference rooms - 33
  25. Technology helpdesk
  1. Coffee/tea in lobby
  2. Children's club
  3. Self parking (surcharge)
  4. Express check-out
  5. Gift shops or newsstand
  6. Security guard
  7. Total number of rooms - 477
  8. Tour assistance
  9. Swimming pool - children's
  10. Full-service health spa
  11. Audiovisual equipment
  12. Complimentary newspapers in lobby
  13. Garage parking (surcharge)
  14. Elevator/lift
  15. Breakfast available (surcharge)
  16. Ballroom(s)
  17. Valet parking (surcharge)
  18. Patio
  19. Translation services
  20. Cruise terminal shuttle (surcharge)
  21. Multiple large conference rooms
  22. Year Built1908
  23. Doorman/doorwoman
  24. Express check-in
  25. Self parking
  1. Health club
  2. Wedding services
  3. Room service (24 hours)
  4. Limo or Town Car service available
  5. Multilingual staff
  6. Tours/ticket assistance
  7. Meeting facilities size (meters) - 85000
  8. Supervised childcare/activities
  9. Ferry terminal shuttle (surcharge)
  10. On-site medical assistance available
  11. Medical assistance available
  12. Porter/bellhop
  13. Meeting facilities size (feet) - 914932
  14. Wireless Internet access - surcharge
  15. Wired (high-speed) Internet access - surcharge
  16. Beauty services
  17. Safe-deposit box at front desk
  18. Suitable for children
  19. Secretarial services
  20. Concierge services
  21. Banquet facilities
  22. Hair salon
  23. Picnic area
  24. Garden
See all hotel amenities
Room Amenities
477 guestrooms at The Fairmont Empress feature minibars and coffee/tea makers. Accommodations offer city or water views. Beds come with premium bedding. Bathrooms feature bathrobes and hair dryers. In addition to complimentary newspapers, guestrooms offer phones with voice mail. Flat-screen televisions have cable channels, video-game consoles, and pay movies. Rooms also include ceiling fans, windows that open, and irons/ironing boards. Guests may request a turndown service, hypo-allergenic bedding, and extra towels/bedding. Housekeeping is available daily.
  1. Extra towels/bedding
  2. Ceiling fan
  3. Pay movies
  4. Hair dryer
  5. Iron/ironing board
  6. Hypo-allergenic bedding available
  7. Cribs/infant beds available
  8. Turndown service (on request)
  9. Flat-panel TV
  1. Private bathroom
  2. Window opens
  3. Clock radio
  4. Coffee/tea maker
  5. Complimentary newspaper
  6. Daily housekeeping
  7. Minibar
  8. Water view
  9. Phone
  1. Premium bedding
  2. Wake-up calls
  3. Bathrobes
  4. Voice mail
  5. Video-game console
  6. Climate control
  7. Rollaway/extra beds available
  8. City view
  9. Cable TV service
Notifications and Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  1. Self parking fee: CAD 30.00 per night (in/out privileges)
  2. Valet parking fee: CAD 30.00 per night (in/out privileges)
  3. Pet fee: CAD 25 per pet, per night
  4. Fee for wireless Internet in all public areas: CAD 14.95 (for 24 hours, rates may vary)
  5. Fee for in-room wireless Internet: CAD 14.95 (for 24 hours, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Policies
  1. Pets allowed
  2. Discover
  3. JCB International
  1. MasterCard
  2. Visa
  3. Check-in time starts at 4 PM
  1. Diners Club
  2. Check-out time is 11 AM
  3. American Express
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The Fairmont Empress

721 Government Street
Victoria, Greater Victoria

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