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Viceroy Riviera Maya

Playa del Carmen, Riviera Maya

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Viceroy Riviera Maya

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Location
Viceroy Riviera Maya is located close to Gran Coral Golf, El Camaleon Golf Club, and Guadalupe Church. Mamitas Beach Club is also a point of interest near this luxury hotel.
Features & Amenities
The hotel has a private beach. Viceroy Riviera Maya features a bar/lounge and a snack bar/deli. Room service is available during limited hours. The hotel serves breakfast each morning in the restaurant (surcharges apply). Recreational amenities include an outdoor pool, a health club, a spa tub, a sauna, and a steam room. The property's full-service health spa has massage/treatment rooms. This 4.5-star property offers small meeting rooms and limo/town car service. Complimentary wireless Internet access is available in public areas. For a surcharge, shuttle services include a roundtrip airport shuttle (available on request) and an area shuttle. Wedding services, concierge services, tour/ticket assistance, and tour assistance are available. Self parking is complimentary. Additional property amenities include a rooftop terrace, a library, and multilingual staff.
  1. Porter/bellhop
  2. Full-service health spa
  3. Beach cabanas (complimentary)
  4. Health club
  5. Spa tub
  6. Doorman/doorwoman
  7. Free Wi-Fi
  8. Snack bar/deli
  9. Multilingual staff
  10. Gift shops or newsstand
  11. Wedding services
  12. Multiple small meeting rooms
  13. Banquet facilities
  14. Patio
  15. Laundry facilities
  16. Library
  1. Safe-deposit box at front desk
  2. 24-hour front desk
  3. Room service (limited hours)
  4. On private beach
  5. Tours/ticket assistance
  6. Limo or Town Car service available
  7. Floor butler
  8. Tour assistance
  9. Total number of rooms - 41
  10. Valet parking (surcharge)
  11. Bar/lounge
  12. Swimming pool - outdoor
  13. Garden
  14. Sauna
  15. Massage - spa treatment room(s)
  16. Event catering
  1. Currency exchange
  2. Concierge services
  3. Free self parking
  4. Rooftop terrace
  5. Beach towels
  6. Breakfast available (surcharge)
  7. Valet parking
  8. Steam room
  9. Area shuttle (surcharge)
  10. Beach umbrellas
  11. Beach sun loungers
  12. Dry cleaning/laundry service
  13. Hair salon
  14. Airport transportation (surcharge)
  15. Media library
  16. Self parking
See all hotel amenities
Room Amenities
41 air-conditioned guestrooms at Viceroy Riviera Maya feature minibars and CD players. Rooms are all accessible via exterior corridors. All accommodations have patios. Beds come with premium bedding. All rooms include separate dining areas. Bathrooms feature separate bathtubs and showers, double sinks, makeup/shaving mirrors, and designer toiletries. Wireless Internet access is complimentary. In addition to complimentary newspapers and safes, guestrooms offer phones with voice mail, as well as free local calls (restrictions may apply). Flat-screen televisions have satellite channels and DVD players. Also included are complimentary bottled water and windows that open. Guests may request in-room massages and hypo-allergenic bedding. A nightly turndown service is offered and housekeeping is available daily.
  1. Satellite TV service
  2. Voice mail
  3. Air conditioning
  4. Welcome amenities
  5. CD player
  6. Minibar
  7. Hypo-allergenic bedding available
  8. Clock radio
  9. Window opens
  10. DVD player
  11. Free local calls
  12. Patio
  1. Phone
  2. Climate control
  3. Bathroom phone
  4. Complimentary bottled water
  5. Daily housekeeping
  6. Premium bedding
  7. Separate sitting area
  8. Turndown service
  9. Hair dryer
  10. Separate bathtub and shower
  11. Access via exterior corridors
  12. In-room safe
  1. Free Wi-Fi
  2. Private bathroom
  3. Double sink
  4. Separate dining area
  5. Makeup/shaving mirror
  6. Slippers
  7. Complimentary newspaper
  8. Bathrobes
  9. Flat-panel TV
  10. Designer toiletries
  11. In-room massage available
See all room amenities
Notifications and Fees

  1. Children 16 years old and younger are not permitted at this adults-only property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  1. Valet parking fee: USD 8 per day
  2. Airport shuttle fee: USD 240 (roundtrip)
  3. Pet fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Policies
  1. Check-in time ends at midnight
  2. Check-in time starts at 3 PM
  3. Visa
  1. American Express
  2. Check-out time is noon
  3. Minimum check-in age is 16
  1. Minimum guest age is 16
  2. Caters to adults only
  3. MasterCard
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Viceroy Riviera Maya

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