{"awardUrl":"http:\/\/smarterliving.tripadvisor.com\/TravelersChoice","photos":["http:\/\/c1.tacdn.com\/cds\/media\/photo-l\/03\/cd\/4d\/e5\/ace-hotel-nyc.jpg","http:\/\/c1.tacdn.com\/cds\/media\/photo-l\/03\/cd\/4e\/04\/ace-hotel-nyc.jpg","http:\/\/c1.tacdn.com\/cds\/media\/photo-l\/03\/83\/e1\/87\/ace-hotel-nyc.jpg","http:\/\/c1.tacdn.com\/cds\/media\/photo-l\/03\/d7\/0a\/62\/caption.jpg","http:\/\/c1.tacdn.com\/cds\/media\/photo-l\/01\/bb\/4d\/29\/bathroom-in-cheap-full.jpg"],"taLogo":"http:\/\/www.tripadvisor.com\/img\/cdsi\/img2\/sprites\/cdsWdgtV2-10583-2.gif","checkRatesLink":"","reviews":[{"reviewerLocation":"London","reviewTitle":"Trendy hotel, nice rooms","submittedFrom":"www.tripadvisor.co.uk","reviewRating":4,"reviewText":"Stayed here for four nights in May. Lobby loud and busy, but very quiet up on the 8th floor where my room was. Friendly staff from the moment you arrive. Upon checking out I discovered two cups of coffee had been charged to my room which I hadn't drank. This was removed from my bill without quibble. I was impressed with this hotel and would stay again. ","isMachineTranslated":"false","displayLanguage":"English","reviewPublishDate":"May 15, 2013","reviewer":"gordor10","reviewUrl":"http:\/\/smarterliving.tripadvisor.com\/ShowUserReviews-g60763-d1201072-r160847958-Ace_Hotel_NYC-New_York_City_New_York.html","reviewRatingImg":"http:\/\/c1.tacdn.com\/img2\/ratings\/traveler\/4.gif"},{"reviewerLocation":"New York City, New York","reviewTitle":"I want to give it 4 but I gave it 3. Read on...","submittedFrom":"www.tripadvisor.com","reviewRating":3,"reviewText":"We LOVE stay-cations. We live in Brooklyn and love going to Manhattan for special occasions like Valentine's Day or birthdays. I decided to book a room at the Ace Hotel for my boyfriend's birthday. We ate at the John Dorey for Valentine's Day and I thought it would be fun to stay there a night or two. The hotel and service is great. The decor, the feel, ambiance. It's modern, eclectic, and fun. Yes, I would stay there again BUT, in the room, we couldn't find a place to plug in our electronics. We had to take the head board off the bed to find a power cord on the floor. Luckily, the headboard was soft, like a couch and semi easy to move. The the room was 62 degrees, THE ENTIRE TIME! It was very cold. When we called the front desk, they told us it was an old building but they didn't come up with a solution. Luckily, the bed was SOOOO comfortable and cozy, we didn't feel the frigid air at night and slept late into the morning hours. So, here you can see my problem; simple fixes to a great weekend. If the Ace Hotel can do something with their heat and plug-in situation, it would be a perfect weekend. We had a great time, and like a bad boyfriend, we'd go back for more.","isMachineTranslated":"false","displayLanguage":"English","tripType":"Couples","reviewPublishDate":"May 14, 2013","reviewer":"kissjill","reviewUrl":"http:\/\/smarterliving.tripadvisor.com\/ShowUserReviews-g60763-d1201072-r160745101-Ace_Hotel_NYC-New_York_City_New_York.html","reviewRatingImg":"http:\/\/c1.tacdn.com\/img2\/ratings\/traveler\/3.gif"},{"reviewerLocation":"New York","reviewTitle":"Ace Hotel","submittedFrom":"www.tripadvisor.com","reviewRating":5,"reviewText":"Best hotel stay I have ever had. I took my husband for his birthday and we loved it. The room was comfortable and so well designed. Amazing coffee and pastries at Stumptown, and excellent lobby bar. I would go back in a heartbeat.
","isMachineTranslated":"false","displayLanguage":"English","tripType":"Couples","reviewPublishDate":"May 14, 2013","reviewer":"Ali W","reviewUrl":"http:\/\/smarterliving.tripadvisor.com\/ShowUserReviews-g60763-d1201072-r160705525-Ace_Hotel_NYC-New_York_City_New_York.html","reviewRatingImg":"http:\/\/c1.tacdn.com\/img2\/ratings\/traveler\/5.gif"},{"reviewerLocation":"Copenhagen","reviewTitle":"Business as usual","submittedFrom":"www.tripadvisor.com","reviewRating":4,"reviewText":"Got a nice big room on fifth floor - a lot of noise from the street as they were building something on the other side of the street, in the night!
Staff nice as always, but I didn't get my room cleaned the last night because the 30mins I was home before dinner apparently was in the time they would have cleaned, so they never did.
I love the vibe at the place and I have stayed there three times now and would do it again.","isMachineTranslated":"false","displayLanguage":"English","tripType":"Business","reviewPublishDate":"May 11, 2013","reviewer":"Pelle M","reviewUrl":"http:\/\/smarterliving.tripadvisor.com\/ShowUserReviews-g60763-d1201072-r160364322-Ace_Hotel_NYC-New_York_City_New_York.html","reviewRatingImg":"http:\/\/c1.tacdn.com\/img2\/ratings\/traveler\/4.gif"},{"reviewerLocation":"","reviewTitle":"Always fun, but get rid of the meatloaf\/mildew smell!!","submittedFrom":"www.tripadvisor.co.uk","reviewRating":3,"reviewText":"I am in NY regular and used to stay at the ACE when it first opened. For a while the slacker meets hipster (slackster?) attitude was a bit of an issue, but balanced with great coffee at Stumptown (which saves on room service) ..I was sort of happy, and it was way better than the generic brands in Times Square where my office is. Still, At some point I decided to stop using the place - probably when they lost my shirts and asked if I could pick them up the day after my flight home to London". Fast forward 2 years, my new choice Nomad was full so I came back....and
The good:
- Service improved - attitude much better
- Still a great bar
- Stumptown is still the best coffee anywhere in Manhattan
- there are a huge variety of rooms, some of which really have personality.
The really bad:
- many rooms smell like a mixture of meatloaf and mildew. (thats right, meatloaf and mildew) requiring windows to be open.
Long story short - Mister Ace, this smell piece needs fixing. Its just not right. Otherwise keep up the good work...","isMachineTranslated":"false","displayLanguage":"English","tripType":"Business","reviewPublishDate":"May 9, 2013","reviewer":"Gbeet","reviewUrl":"http:\/\/smarterliving.tripadvisor.com\/ShowUserReviews-g60763-d1201072-r160151025-Ace_Hotel_NYC-New_York_City_New_York.html","reviewRatingImg":"http:\/\/c1.tacdn.com\/img2\/ratings\/traveler\/3.gif"}],"location":{"overallReviewCount":679,"streetAddressTwo":"at Broadway","streetAddressOne":"20 West 29th Street","streetAddressThree":" New York City, NY 10001","locationName":"Ace Hotel NYC","overallRating":"4.0","url":"http:\/\/www.tripadvisor.com\/Hotel_Review-g60763-d1201072-Reviews-Ace_Hotel_NYC-New_York_City_New_York.html"},"categories":[{"category":"Value","reviewCount":628,"categoryScore":"4.0"},{"category":"Rooms","reviewCount":578,"categoryScore":"4.0"},{"category":"Cleanliness","reviewCount":632,"categoryScore":"4.5"},{"category":"Service","reviewCount":631,"categoryScore":"4.0"}],"allReviewsLink":"http:\/\/smarterliving.tripadvisor.com\/Hotel_Review-g60763-d1201072-Reviews-Ace_Hotel_NYC-New_York_City_New_York.html","awardText":"Trendiest, United States","ratings":[{"ratingScore":5,"ratingCount":321},{"ratingScore":4,"ratingCount":243},{"ratingScore":3,"ratingCount":71},{"ratingScore":2,"ratingCount":27},{"ratingScore":1,"ratingCount":17}],"popularity":{"geo":"New York City","totalCountInGeo":435,"popularityLink":"http:\/\/smarterliving.tripadvisor.com\/Hotels-g60763-New_York_City_New_York-Hotels.html","ranking":103},"writeReviewsLink":"http:\/\/smarterliving.tripadvisor.com\/UserReview-g60763-d1201072-Ace_Hotel_NYC-New_York_City_New_York.html"}